Pro Parts Delivery & Customer Advocate

Talentify; Kalkaska (MI); On-site; USD 22,000 - 32,000; Full time

Job summary

Talentify is hiring a Delivery Driver to pick, stage and safely deliver parts to pro customers in Michigan. You will also pick up returns, distribute sales flyers, and collect credit accounts daily, while building strong relationships with MainStreet and National Pro customers.

The role requires a valid driver’s license, basic math, and the ability to upsell and cross-sell products. You will work to maintain inventory knowledge and assist walk-in customers with their needs.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with clean driving record.
• Automotive parts experience preferred.
• English required; Spanish a plus.
• Ability to lift up to 50 lbs regularly, 100 lbs with assistance.

Responsibilities

• Pick, stage and safely deliver parts to pro customers.
• Pick up returns and cores.
• Drop off weekly/monthly sales flyers promoting current sales and loyalty programs.
• Daily collection of credit accounts.
• Build relationships with MainStreet and National Pro customers while providing CPP insights learned while making deliveries.
• Assist in upselling and cross-selling products to increase average transaction value.
• Maintain store cleanliness including floors, bathrooms, facing, dusting and parking lot.
• General stocking including truck stocking, back stock and cycle counts.
• Maintain knowledge of inventory and new arrivals to assist with sales.
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services.
• Other duties as assigned

Skills

Safe driving

Delivery board system

Customer service

Sales aptitude

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Inventory systems

Job description

Talentify is hiring a Delivery Driver to pick, stage and safely deliver parts to pro customers in Michigan. You will also pick up returns, distribute sales flyers, and collect credit accounts daily, while building strong relationships with MainStreet and National Pro customers.

The role requires a valid driver’s license, basic math, and the ability to upsell and cross-sell products. You will work to maintain inventory knowledge and assist walk-in customers with their needs.