Automotive Parts Counter Trainee Associate

Berlin City Auto Group; Portland (ME); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid training

Clear career path

Flexible scheduling and PTO

Comprehensive benefits including medis

401(k) with employer contribution

Health & wellness reimbursement

Recognition programs

Supportive team environment

Job summary

Berlin City Auto Group is hiring an Automotive Parts Counter Trainee in Portland, Maine. No prior experience required; paid training provided and a clear career path in parts sales and support processes.

You will learn to assist customers, use electronic catalogs, and support technicians while building accurate orders and pricing knowledge in a fast-paced dealership environment.

Qualifications

• Interest in building a career in automotive parts.
• Customer-first attitude and professional communication.
• Dependability and punctuality.
• Ability to learn quickly and follow processes.
• Strong organization and attention to detail.
• Ability to manage multiple priorities in a busy environment.
• Comfort with computers and tablets.
• Able to work independently and as part of a team.
• Positive attitude in a fast-paced setting.
• Experience in automotive, retail, warehouse, or customer service is helpful but not required.

Responsibilities

• Assist customers at the parts counter and over the phone to identify parts and accessories.
• Learn to use electronic parts catalogs and dealership computer systems.
• Provide pricing, availability, and order-status information.
• Recommend related parts, accessories, and current specials when appropriate.
• Pull purchased parts accurately from inventory.
• Locate and order parts not in stock.
• Prepare orders for shipment, delivery, or pickup.
• Support Service Technicians in obtaining needed parts.
• Maintain accurate order information and communicate updates promptly.
• Help keep the parts department clean, organized, and efficient.
• Build positive relationships with customers, technicians, and team members.

Skills

Customer focus

Dependable

Fast learner

Organized

Multi-tasking

Computer skills

Team player

Positive attitude

Automotive interest

No prior experience required

Tools

Electronic parts catalogs

Dealership computer systems

Job description

Automotive Parts Counter Trainee Associate

227 Maine Mall Rd., South Portland, ME 04106

Build your automotive career with paid, hands-on training and a clear path for advancement!

Berlin City Auto Group is actively hiring an Automotive Parts Counter Trainee to join our growing team in Portland, Maine. This is an excellent opportunity for a dependable, customer-focused professional who wants to learn the automotive parts business and build a long-term career with an established dealership group.

No previous automotive parts experience is required—we’ll provide the training and support you need to succeed.

Starting pay: $21.50 per hour, with opportunities for financial and career growth.

What We Offer:

• Paid, hands-on training alongside experienced Parts Counter Associates
• Clear career path with opportunities for increased responsibility and earning potential
• Flexible scheduling and paid time off that accrues from your first day
• Comprehensive benefits package, including medical, dental, vision, life, and disability insurance
• 401(k) with employer contribution
• Health and wellness reimbursement of up to $75 per month
• Recognition programs that reward outstanding performance
• Supportive, team-oriented work environment

Position Overview:

As a Parts Counter Trainee, you will work closely with experienced team members to learn the dealership parts process from the ground up. You will develop the skills needed to assist retail and wholesale customers, support Service Technicians, locate and order parts, and provide accurate product and pricing information.

This role is ideal for someone who enjoys helping people, learning new systems, staying organized, and working in a fast-paced environment. As your knowledge and skills grow, you will have the opportunity to advance into a Parts Counter Associate position.

What You’ll Learn and Do:

• Assist customers at the parts counter and over the phone in identifying the correct automotive parts and accessories
• Learn how to use electronic parts catalogs and dealership computer systems
• Provide pricing, availability, and order-status information
• Recommend related parts, accessories, and current specials when appropriate
• Pull purchased parts accurately from inventory
• Locate and order parts that are not currently in stock
• Prepare orders for shipment, delivery, or customer pickup
• Assist Service Technicians in identifying and obtaining the parts needed to complete vehicle repairs
• Maintain accurate order information and communicate updates promptly
• Help keep the parts department clean, organized, and efficient
• Build positive working relationships with customers, technicians, and other dealership team members

What We’re Looking For:

• A strong interest in building a career in the automotive industry
• A customer-first attitude and professional communication skills
• Dependability, punctuality, and a strong work ethic
• The ability to learn quickly and follow established processes
• Strong organization, attention to detail, and follow-through
• A sense of urgency and the ability to manage multiple priorities
• Comfort using computers, tablets, and other technology
• The ability to work effectively both independently and as part of a team
• A positive attitude, especially when working in a busy environment
• Automotive, retail, warehouse, or customer service experience is helpful but not required

Requirements:

• Must be at least 18 years of age
• Ability to lift and carry at least 25 pounds
• Valid driver’s license and an acceptable motor vehicle record
• Ability to successfully complete all pre-employment requirements
• Authorization to work in the United States

Who We Are:

Berlin City Auto Group is a family of dealerships located throughout Maine and Vermont. We believe our strength comes from the different experiences, perspectives, and talents of our associates. Our highly engaged team is united by our core values of Humility, Integrity, and Passion.

We are committed to creating opportunities for professional growth while delivering extraordinary experiences for our customers and associates. Our philosophy is Easy—a way of doing business that makes every customer interaction simple, transparent, and enjoyable.

To learn more about Berlin City Auto Group and our career opportunities, visit Berlin City Careers .

EEOC

Summit Automotive Partners is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Summit Automotive Partners strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender (including gender nonconformity and status as a transgender individual), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All Summit Automotive Partners employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

ADA

Summit Automotive Partners complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. Consistent with those requirements, Summit Automotive Partners will reasonably accommodate qualified individuals with a disability if such accommodation would allow the individual to perform the job's essential functions unless doing so would create an undue hardship. If you need accommodation, refer any such request to the Human Resources Department. Summit Automotive Partners will also, where appropriate, provide reasonable accommodations for an employee's religious beliefs or practices.