Automotive Parts Counter & Customer Service Specialist

Delaney Chevrolet Inc; False Pass (AK); On-site; USD 32,000 - 45,000; Full time

Job summary

Delaney Chevrolet Inc is seeking a Parts Counterperson to handle retail parts sales over the counter, by phone, and through the shop. Responsibilities include ordering, receiving, stocking, assisting customers and technicians, and maintaining inventory and neat work areas.

Ideal candidates are customer-oriented with 1–2 years of automotive parts experience, computer literate, and possess a valid driver's license. High school diploma or GED required, with a focus on superior customer service.

Qualifications

• Customer-oriented, self-motivated team player.
• 1-2 years automotive parts experience preferred.
• Must be computer literate.
• High School Diploma or GED required.
• Must have a valid driver's license.

Responsibilities

• Order, receive, and bill all parts.
• Maintain proper storage of parts.
• Stock shelves.
• Assist retail customers and technicians, including answering phones.
• Assist with parts inventory management through bin counts and record keeping.
• Pickup and delivery of parts.
• Keep department and work area orderly, neat, and clean.
• Maintain a superior level of customer service.
• Other duties as directed by management.

Skills

Retail sales

Parts knowledge

Customer service

Phone etiquette

Inventory management

Delivery coordination

Education

High School Diploma

GED

Tools

POS System

Microsoft Excel

Job description

Delaney Chevrolet Inc is seeking a Parts Counterperson to handle retail parts sales over the counter, by phone, and through the shop. Responsibilities include ordering, receiving, stocking, assisting customers and technicians, and maintaining inventory and neat work areas.

Ideal candidates are customer-oriented with 1–2 years of automotive parts experience, computer literate, and possess a valid driver's license. High school diploma or GED required, with a focus on superior customer service.