Automotive Parts Counter Salesperson

Crossroads Automotive Group; Lumberton (NC); On-site; USD 28,000 - 42,000; Full time

Job summary

Crossroads Ford of Lumberton is seeking an experienced Parts Associate to assist walk-in customers, suggest compatible parts, and expose them to the full product line. You will pull stock parts, field price quotes over the phone, and help service technicians select parts for repairs, while upholding safety and company policies.

Requires 5+ years in an automotive Parts department (Dealer preferred); 3 years preferred. Knowledge of Ford, Reynolds and Wholesale is a plus.

Qualifications

• 5+ years automotive Parts department experience required (Dealer preferred).
• 3 years automotive Parts experience preferred.
• Knowledge of Ford, Reynolds and Wholesale is a plus.

Responsibilities

• Assist walk-in customers in selecting required parts and suggest companion requirements.
• Pull purchased parts from stock and provide price quotes.
• Assist service technicians in selecting parts needed for repairs.
• Field phone calls and provide price quotes and other required information.
• Adhere to company policies, procedures and safety standards.

Skills

Parts department experience

Ford parts knowledge

Customer service

Telephone quotes

Job description

Assist walk-in customers in selecting required parts, suggest companion requirements and ensure that the customer is exposed to the full product linePull purchased parts from stockField phone calls, provide price quotes and other required informationAssist service technicians in selecting parts needed for repairs in processProlonged periods of computer usage and data entryDemonstrate behaviors consistent with the company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliersAdhere to all company policies, procedures and safety standards5 or more years automotive Parts department experience required (Dealer preferred)3 years automotive Parts experience preferredKnowledge of Ford, Reynolds and Wholesale is a plus!Must be at least 18 years of age or olderLegally eligible to work in the United StatesValid driver's licenseSuccessfully pass drug screen, background and motor vehicle records check