Automotive Parts Counter Associate

Trophy Nissan; Mesquite (TX); On-site; USD 30,000 - 84,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Life insurance

Paid time off

Employee discounts

Professional development assistance

Training and career advancement

Job summary

Trophy Nissan is actively seeking a full-time Automotive Parts Counter Associate at our Mesquite, TX dealership. You will assist customers, service advisors, and technicians with parts lookup, sales, ordering, inventory, and special orders. Prior Nissan or CDK experience is a strong plus; bilingual skills are welcome.

This role requires a valid driver's license and the ability to commute to Mesquite. Join a high-volume Parts Department delivering excellent customer service and accurate parts

Qualifications

• Automotive parts experience preferred.
• Dealership Parts Department experience preferred.
• Nissan parts experience is a plus.
• CDK experience is a plus.
• Automotive parts catalog and parts lookup experience is a plus.
• Parts inventory and ordering experience preferred.
• Strong customer service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask in a high-volume dealership environment.
• Professional and team-oriented attitude.
• Bilingual English/Spanish is a plus.
• High school diploma or equivalent preferred.

Responsibilities

• Assist retail customers, service advisors, and technicians with automotive parts inquiries and orders.
• Look up and accurately identify automotive parts for customers and technicians.
• Pull and fill parts orders from dealership inventory.
• Maintain accurate and organized parts inventory.
• Stock and properly label incoming parts.
• Place special-order parts and follow up with customers, vendors, and dealership personnel.
• Notify appropriate departments and customers when special-order parts are received.
• Monitor special-order parts and S.O. aging according to department procedures.
• Notify the Parts Manager of out-of-stock parts, shop supplies, and materials requiring immediate attention.
• Receive payment from retail parts customers or obtain proper credit authorization.
• Maintain accurate and timely parts invoices, orders, and paperwork.
• Assist with inventory control and maintaining an organized Parts Department.
• Provide excellent customer service in person and over the phone.
• Work closely with the Service Department to help technicians receive the correct parts quickly.
• Follow all dealership Parts Department policies and procedures.

Skills

Automotive parts experience

Dealership parts department experience

Nissan parts experience

CDK experience

Parts catalog & lookup

Inventory & ordering

Customer service

Attention to detail

Multitasking in high-volume dealership

Professional & team-oriented

Bilingual English/Spanish

High school diploma or equivalent

Education

High school diploma or equivalent

Tools

CDK

Job description

Trophy Nissan is hiring a full-time Automotive Parts Counter Associate / Parts Counterperson for our high-volume Nissan dealership in Mesquite, TX.

We are looking for a dependable, customer-focused individual to assist customers, service advisors, and automotive technicians with parts lookup, parts sales, ordering, inventory, and special orders.

Candidates with previous automotive dealership parts experience, Nissan parts experience, or CDK experience are strongly encouraged to apply. If you have worked as a Parts Counterperson, Parts Advisor, Parts Specialist, Parts Associate, or Automotive Parts Sales Associate, we want to hear from you.

Automotive Parts Counter Responsibilities

As a Parts Counter Associate, you will:

• Assist retail customers, service advisors, and technicians with automotive parts inquiries and orders
• Look up and accurately identify automotive parts for customers and technicians
• Pull and fill parts orders from dealership inventory
• Maintain accurate and organized parts inventory
• Stock and properly label incoming parts
• Place special-order parts and follow up with customers, vendors, and dealership personnel
• Notify appropriate departments and customers when special-order parts are received
• Monitor special-order parts and S.O. aging according to department procedures
• Notify the Parts Manager of out-of-stock parts, shop supplies, and materials requiring immediate attention
• Receive payment from retail parts customers or obtain proper credit authorization
• Maintain accurate and timely parts invoices, orders, and paperwork
• Assist with inventory control and maintaining an organized Parts Department
• Provide excellent customer service in person and over the phone
• Work closely with the Service Department to help technicians receive the correct parts quickly
• Follow all dealership Parts Department policies and procedures

Qualifications

We are looking for candidates who are friendly, dependable, organized, and comfortable working in a fast-paced automotive dealership.

Preferred qualifications include:

• Automotive parts experience preferred
• Dealership Parts Department experience preferred
• Nissan parts experience is a plus
• CDK experience is a plus
• Automotive parts catalog and parts lookup experience is a plus
• Parts inventory and ordering experience preferred
• Strong customer service and communication skills
• Strong attention to detail and organizational skills
• Ability to multitask in a high-volume dealership environment
• Professional and team-oriented attitude
• Bilingual English/Spanish is a plus
• High school diploma or equivalent preferred

Requirements

• Must be at least 18 years of age
• Must have a valid driver's license
• Must be able to reliably commute to Mesquite, TX 75150, or relocate before starting work
• Must be able to successfully complete pre-employment screening, including a background check and drug test

Compensation

$2,500–$7,000 per month, including commission opportunities

Actual compensation may vary based on experience, performance, and applicable pay plan.

Benefits

Trophy Nissan offers a competitive benefits package that includes:

• 401(k)
• 401(k) matching
• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Life insurance
• Paid time off
• Employee discounts
• Professional development assistance
• Training and career advancement opportunities

Schedule

• Full-time
• Day shift

Why Work at Trophy Nissan?

Trophy Nissan has proudly served Mesquite, Dallas, and the surrounding North Texas community for more than 50 years. Our reputation is built on providing exceptional automotive sales, service, and parts experiences to our customers.

Our employees are an important part of that success. We offer a fast-paced, team-oriented dealership environment with opportunities to learn, grow, and build a long-term career in the automotive industry.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.