Automotive Parts Counter

Napleton Automotive Group; Kissimmee (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Top pay plans

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and车辆

Fantastic Growth Opportunities

Job summary

Napleton Automotive Group is seeking an Automotive Parts Counter Sales Associate at Napleton Kissimmee CDJR. This role serves as a liaison for internal and external customers, promoting parts, labor, and accessories.

The position offers growth within a large dealership group and opportunities across brands and locations. The department emphasizes strong customer service, accurate part labeling, and efficient handling of parts inquiries, with emphasis on inventory control and teamwork across

Qualifications

• A minimum of 1 year of experience in automotive parts.
• Ability to lift 100 pounds.
• Automotive knowledge.
• Excellent customer service skills.
• A valid driver's license.
• Willingness to undergo a background check per local laws.
• 18+ years of age or older to comply with company policy.

Responsibilities

• Greet customers, determine needs, and provide excellent service.
• Handle parts phone inquiries and purchases.
• Distribute parts to service technicians.
• Process warranty parts and cores for return.
• Maintain parts inventory and locations.
• Write purchase orders for parts from external suppliers.
• Post sales in the computer system and track lost sales.
• Keep workspace clean and organized.
• Support the Parts Manager with special orders and emergencies.
• Establish communication between parts and other departments.

Skills

Customer service

Automotive knowledge

Physical strength

Valid driver's license

Job description

The Ed Napleton Automotive Group is looking for our next Automotive Parts Counter Sales Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton Kissimmee CDJR, the Automotive Parts Counter Sales Associate is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

• Top pay plans!
• Family Owned and Operated - 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Greet customers, determine their needs, and provide excellent customer service and satisfaction
• Establish a method of payment
• Handle all parts telephone inquiries regarding parts purchase
• Parts distribution to service technicians
• Accept warranty parts and cores for return
• Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory
• Process all pertinent documents and associated parts
• Actively identify related parts needed on repair jobs
• Advise customer or Service Consultant of all parts stocking status
• Ensure Parts Department security for all parts and paperwork
• Write purchase orders for parts and sublet work required from outside suppliers and get management approval
• Use the computer system consistently and accurately to post sales and track lost sales
• Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales
• Maintain parts in correct locations and bins
• Keep work and department area clean
• Help with taking out garbage and boxes
• Keep up to date on all training and certification
• Responsible for pulling and stocking parts inventory
• Run bin "spot checks" as directed
• Be responsible for receiving money and cashing out customers
• Establish good communications between associates in parts and other departments
• Report any issues to department manager

Job Requirements:

• A minimum of1 year of experience inautomotive parts
• Ability to Lift 100 pounds
• Automotive knowledge
• Excellent Customer Service Skills
• A valid driver's license
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws