Parts Counterperson

Napleton Clermont; Florida; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Top compensation

Family owned and operated

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and a

Growth opportunities

Job summary

The Ed Napleton Automotive Group is seeking an Automotive Parts Counter Sales Associate for Napleton's Clermont CDJR. This role serves as a liaison for internal and external customers, promoting parts, labor, and accessories. It emphasizes customer service, accuracy, and efficiency in a fast-paced environment.

Responsibilities include greeting customers, handling inquiries, processing purchases, inventory management, and collaboration with service departments. Equal opportunity employer.

Qualifications

• Excellent Customer Service Skills
• Automotive knowledge
• Ability to lift 100 pounds
• Willingness to undergo a background check

Responsibilities

• Greet customers, determine their needs, and provide excellent customer service
• Handle parts inquiries and process purchases
• Distribute parts to technicians and manage stock
• Receive and process warranty parts and returns
• Write purchase orders for parts and external services
• Maintain accurate inventory and tidy workspace
• Maintain communication with parts and service departments

Job description

The Ed Napleton Automotive Group is looking for our nextAutomotive Parts Counter Sales Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Clermont CDJR,theAutomotive Parts Counter Sales Associateis a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories

What We Offer:

• Top compensation plans!
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Greet customers, determine their needs, and provide excellent customer service and satisfaction
• Establish a method of payment
• Handle all parts telephone inquiries regarding parts purchase
• Parts distribution to service technicians
• Accept warranty parts and cores for return
• Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory
• Process all pertinent documents and associated parts
• Actively identify related parts needed on repair jobs
• Advise customer or Service Consultant of all parts stocking status
• Ensure Parts Department security for all parts and paperwork
• Write purchase orders for parts and sublet work required from outside suppliers and get management approval
• Use the computer system consistently and accurately to post sales and track lost sales
• Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales
• Maintain parts in correct locations and bins
• Keep work and department area clean
• Help with taking out garbage and boxes
• Keep up to date on all training and certification
• Responsible for pulling and stocking parts inventory
• Run bin "spot checks" as directed
• Be responsible for receiving money and cashing out customers
• Establish good communications between associates in parts and other departments
• Report any issues to department manager

Job Requirements:

• A minimum of1 year of experience inautomotive parts
• Ability to Lift 100 pounds
• Automotive knowledge
• Excellent Customer Service Skills
• A valid driver's license
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws