Automotive Parts Concierge

Genuine Parts Company; Daly City (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company (NAPA) in Daly City seeks a Store Associate to provide automotive parts solutions and a consistently positive customer experience. You will use product knowledge to assist customers, support a fast-paced store team, and operate POS and inventory systems.

The role drives loyalty through proactive service and efficient fulfillment. Ideal candidates have a high school diploma or GED, a valid driver's license, and strong communication skills.

Qualifications

• High School Diploma or GED is required.
• Valid Driver's License.
• Strong communication and problem-solving skills.
• Willingness to learn automotive parts and technology systems.
• Customer-focused mindset.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Strong communication

Customer-focused

Willingness to learn automotive parts

Team collaboration

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Job description

Genuine Parts Company (NAPA) in Daly City seeks a Store Associate to provide automotive parts solutions and a consistently positive customer experience. You will use product knowledge to assist customers, support a fast-paced store team, and operate POS and inventory systems.

The role drives loyalty through proactive service and efficient fulfillment. Ideal candidates have a high school diploma or GED, a valid driver's license, and strong communication skills.