Automotive Parts Back Counter Specialist

Group 1 Automotive; Merriam (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

BMW of Shawnee Mission is seeking a motivated and customer-focused Parts Back Counter Associate to support the efficient operation of our Parts Department. This role maintains accurate inventory, sources and supplies automotive parts, and provides exceptional service to internal and external customers.

It works closely with Service, Sales, Retail, and Wholesale teams to ensure timely parts fulfillment. The ideal candidate has previous automotive parts experience, knowledge of components and

Qualifications

• Previous automotive parts experience required.
• Knowledge of automotive components and parts terminology.
• Strong customer service and communication skills.
• Ability to work in a fast-paced dealership environment.
• Excellent organizational skills and attention to detail.
• Basic computer proficiency and ability to learn dealership management systems.
• Ability to lift and move automotive parts and materials as needed.
• Dependable, team-oriented, and eager to learn.
• Availability to work Saturdays when required.

Responsibilities

• Identify, source, and supply the correct automotive parts.
• Maintain accurate inventory records and support inventory control.
• Process parts requests for Service, Sales, Retail, and Wholesale customers.
• Research part numbers, availability, pricing, and ordering requirements.
• Receive, stock, organize, and manage incoming parts shipments.
• Ensure back counter operations are organized, clean, and efficient.
• Communicate with vendors, technicians, advisors, and customers about parts availability and delivery timelines.
• Monitor inventory levels and report shortages or discrepancies.
• Participate in ongoing training and development.
• Adhere to dealership policies, procedures, and safety standards.
• Work Saturdays as needed.

Skills

Customer service

Communication

Organization

Attention to detail

Teamwork

Tools

DMS

Inventory systems

Job description

BMW of Shawnee Mission is seeking a motivated and customer-focused Parts Back Counter Associate to support the efficient operation of our Parts Department. This role maintains accurate inventory, sources and supplies automotive parts, and provides exceptional service to internal and external customers.

It works closely with Service, Sales, Retail, and Wholesale teams to ensure timely parts fulfillment. The ideal candidate has previous automotive parts experience, knowledge of components and