Automotive Parts Associate - Subaru

Flash Car Washes; Hadley (MA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health, dental, life & disability

401(k) with company match

Flexible spending accounts

Paid Time-Off

Job summary

Subaru Balise Subaru of Hadley is seeking a Parts Counter Associate to assist mechanics and customers with parts and supplies. You will track parts, handle payments, and ensure accurate billing while maintaining inventory records.

The role emphasizes customer service, parts identification from manuals, and timely notification of stock issues. Experience in the automotive parts field is preferred, with Tekion knowledge valued. This is an on-site position with competitive benefits.

Qualifications

• Experience in the automotive parts field.
• Customer service and organization skills.
• Familiarity with vehicle products is preferred.
• Tekion knowledge is preferred.

Responsibilities

• Track all incoming and outgoing parts for the dealership.
• Handle parts payment collection and ensure correct billing through service department and collision repair.
• Package and ship parts back to the manufacturer.
• Maintain proper record keeping and tag parts with customer name and job number.
• Refer to parts manuals (hard copy and electronic) to identify the right parts for make, model and year.
• Provide excellent customer service and price quotations over the phone.

Skills

Parts experience

Customer service

Organization

Vehicle parts knowledge

Tools

Tekion

Job description

# Automotive Parts Associate - SubaruBalise Subaru of Hadley - Hadley, MA 01035## OverviewSalary Range$16.00 - $24.00 Hourly## Description**Parts Counter Associate**The Parts Counter Associate is responsible for assisting mechanics and customers with purchasing needs for parts and supplies.**Job Description:*** Tracking all incoming and outgoing parts for dealership* Handling parts payment collection and making sure all parts are billed correctly through service department and collision repair.* Packaging and shipping parts back to the manufacturer* Complete appropriate record keeping; including tagging all parts with customer name and job number for easy reference* Refer to parts manual (hard copy & electronic format) to identify exactly the right parts for the make, model, and year of vehicles being serviced.* Providing highest quality of customer service* Answer phone calls providing price quotes and other information* Notify Parts Manager of out-of-stock parts or materials that need immediate attention* Notify Service Advisor and/or Customer when specialty parts have been received* Notify the Body Shops when all parts have been arrived and when they will be delivered* Assist in putting all order away in a timely manner* Follow up on backordered parts* Other duties assigned by the Parts Manager**Environmental & Physical Requirements:*** While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.* While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 50 pounds* This position may require up to 0-5% travel**Benefits Include:*** Health, dental, life and disability insurance* 401(k) with company match* Flexible spending accounts* Paid Time-Off## Qualifications**Skills & Requirements:*** Experience in the automotive Parts Field* Customer service and organization skills* Familiarity with the vehicle products is preferred, but not required* Tekion Knowledge and Experience is preferred, but not required