Automotive Parts Advisor

MileOne Autogroup; Baltimore (MD); On-site; USD 31,200 - 70,000; Full time

Job summary

Heritage Mazda Towson is seeking a motivated Parts Advisor/Parts Counterperson to join our busy Parts Department. You’ll assist customers and internal teams with parts questions, communicate ship times, and record transactions in the Dealer Management System.

The role requires strong communication, organization, and the ability to manage high volumes while meeting deadlines. Join a high-activity dealership within MileOne Autogroup offering growth opportunities, training, and an employee-focused

Qualifications

• 1-3 years of experience in the automotive industry preferred.
• Strong written and verbal communication skills as well as organizational skills.
• Proficient with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System, and/or POS systems.

Responsibilities

• Assist customers and internal teams with parts related questions in person, via email and/or on the phone.
• Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions.
• Accurately record parts transactions and data into our Dealer Management System.
• Prioritize and efficiently manage a high volume of work and meet deadlines.
• Maintain daily metric goals.
• Perform other duties as needed.

Skills

Communication skills

Customer service

Organizational skills

Tools

Microsoft Office Suite

Reynolds and Reynolds

Dealer Management System

POS systems

Job description

## Automotive Parts AdvisorApplylocations: Baltimore, MDtime type: Full timeposted on: Posted Todayjob requisition id: R15679## Job Description**Heritage** is part of the fast-growing **MileOne Autogroup**, and we're looking for a motivated **Parts Advisor / Parts Counterperson** to join our high-performing Parts Department!If you're organized, customer-focused, and thrive in a fast-paced environment, this is your chance to build a rewarding career with one of the industry's leading automotive groups. Our busy dealership offers stability, growth opportunities, and a team that's committed to your success.What You’ll Love: - Join a high-volume, successful dealership - Great opportunities for career advancement - Positive, success-driven work environment - Saturdays required only 1-2 times per month Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more. Parts Advisor/Parts Counterperson Responsibilities: - Assist customers and internal teams with parts related questions in person, via email and/or on the phone - Effectively communicate estimated parts ship and arrival times, and provide support for technical parts questions - Accurately record parts transactions and data into our Dealer Management System - Prioritize and efficiently manage a high volume of work and meet deadlines - Maintain daily metric goals - Perform other duties as needed Parts Advisor/Parts Counterperson Qualifications: - 1-3 years of experience in the automotive industry preferred - Ability to work in a fast-paced environment - Strong written and verbal communication skills as well as organizational skills - Proficient with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System, and/or Point of Sales (POS) systems MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment. By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.HEGE123PartsSalary Range$31,200.00 - $70,000.00Heritage Mazda TowsonPost Externally Only**Zip Code**21093### About Us***MileOne Autogroup represents 67 franchises with 25 automotive brands and operates 54 service centers in Delaware, Maryland, Missouri, Pennsylvania, North Carolina and Virginia. Its portfolio includes*** ***the Hall, Heritage, Herb Gordon, Annapolis, MotorWorld and Plaza Motors divisions******.*** ***We are the largest automotive sales and service network in the region with our corporate office located in Towson, Maryland.******We believe taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best. We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.***