Automotive Office Assistant/Title Clerk

Ford of Greenfield; Greenfield (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k with employer match

Employee discounts

Job summary

Ford & Toyota of Greenfield seeks an Automotive Office Assistant/Title Clerk in Greenfield, MA. The role focuses on accurate title processing, record-keeping, and providing administrative support to sales and service teams.

The candidate should have a high school diploma (or equivalent) and strong organizational and communication skills, with proficiency in MS Office and dealership software. This position offers an opportunity for growth within a reputable dealership.

Qualifications

• High school diploma or equivalent required; certification in automotive office procedures is a plus.
• Previous experience in title clerking or automotive office assistance is preferred.
• Strong attention to detail and excellent organizational skills.
• Proficiency with computers and dealership management software (MS Office etc.).
• Ability to multitask in a fast-paced environment and communicate effectively with team and customers.

Responsibilities

• Process and manage vehicle titles, registrations, and related documents accurately.
• Maintain organized records of all title paperwork and ensure regulatory compliance.
• Provide administrative support to sales and service teams, including data entry and filing.
• Communicate with DMV, lenders, and customers to resolve title and registration issues.
• Handle general office duties such as answering phones, scheduling appointments, and customer service.

Skills

Attention to detail

Organizational skills

Multitasking

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Dealership management software

Job description

Ford & Toyota of Greenfield is seeking a detail-oriented and organized Automotive Office Assistant/Title Clerk to join our team in Greenfield, MA. This role is critical in supporting our dealership’s administrative and title processing functions, ensuring accuracy and efficiency in all paperwork and customer interactions.

Responsibilities

• Process and manage vehicle titles, registrations, and related documents in a timely and accurate manner.
• Maintain organized records of all title paperwork and ensure compliance with state and federal regulations.
• Assist the sales and service departments with administrative support, including data entry and filing.
• Communicate with DMV, lenders, and customers to resolve title and registration issues.
• Support general office duties such as answering phones, scheduling appointments, and customer service as needed.

Requirements

• High school diploma or equivalent required; additional education or certification in automotive office procedures is a plus.
• Previous experience in title clerking, automotive office assistance, or a related field preferred.
• Strong attention to detail and excellent organizational skills.
• Proficiency with computers, Microsoft Office, and dealership management software.
• Ability to multitask in a fast-paced environment and communicate effectively with team members and customers.

Benefits

• Competitive hourly wage of $20.00 - $22.00.
• Opportunity to work with a reputable and established dealership.
• Supportive work environment with opportunities for professional growth.
• Employee discounts for new & preowned vehicles, parts, and service.
• Medical, Dental, Vision, and Life Insurance.
• 401k with employer match

About the Company

Ford & Toyota of Greenfield is a trusted automotive dealership located in Greenfield, MA, committed to providing excellent service and quality vehicles to our community. We pride ourselves on our knowledgeable team and outstanding customer care, making us a preferred destination for all automotive needs.