Automotive Mobile Diagnostic Technician/Mechanic

Caliber Collision; Grand Rapids (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Mobile Diagnostic Technician to join their dynamic team in Grand Rapids. This role is perfect for those who thrive in a fast-paced environment and are passionate about automotive technology. You will be responsible for providing top-tier service by applying your technical knowledge to assist customers and resolve issues related to Autel scanning units. With immediate benefits, career growth opportunities, and a commitment to training, this position offers a fantastic opportunity for dedicated professionals to advance their careers while making a difference in the automotive field.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Career Growth Opportunities

Paid Skilled Trainings

State of the Art Products

Qualifications

• 2+ years of experience as a Diagnostic Technician required.
• Must have ASE Certifications or Michigan State Licenses.

Responsibilities

• Perform all-purpose duties including technical support for customers.
• Conduct research to resolve technology issues on vehicles.

Skills

Diagnostic Technician Experience

Effective Communication Skills

Customer Service Skills

Ability to Lift Objects Over 50 lbs

Education

I-CAR Certifications

ASE Certifications

Michigan State Licenses

Tools

Autel Scanning Unit

Proper Tools for Job Duties

Job description

Automotive Mobile Diagnostic Technician/Mechanic

Apply locations Grand Rapids, MI

Time type: Full time

Posted on: Posted 2 Days Ago

Job requisition id: R0196814

Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but are not limited to: applying technical knowledge to assist customers, answering inbound and outbound phone calls in support of Autel scanning unit, answering technical questions relating to the scanning procedures of the Autel unit, and conducting research to understand, explain, and resolve technology issues on the vehicle.

WHAT’S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks
• Must have ASE Certifications or Michigan State Licenses in the following: Electrical Systems, Heating and Air-Conditioning, Front-End Suspensions and Steering Systems.

ABILITIES/SKILLS/KNOWLEDGE

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer