Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; New York (NY); Hybrid; USD 40,000 - 57,000; Full time

Benefits offered by this job

Medical, dental, vision on day one

Weekly pay

Paid vacation & holidays

Career growth opportunities

Training & certifications (I-CAR, ASE)

3M Repair Products

Job summary

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to perform on-site duties, including assisting customers with Autel scanning and resolving vehicle tech issues. This role requires hands-on diagnostic work and strong communication.

Two plus years of diagnostic experience and willingness to obtain tools are required. Benefits include day-one coverage, weekly pay, and opportunities for training and advancement.

Qualifications

• 2+ years of prior experience as a Diagnostic technician; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties
• Must be able to pass all pre-employment screenings including background checks

Responsibilities

• Perform all-purpose duties related to mobile diagnostics and customer support
• Assist customers via phone regarding Autel scanning unit and procedures
• Explain and resolve technology issues on vehicles

Skills

Diagnostic experience

Customer service

Communication skills

Physical endurance

Education

I-CAR & ASE certifications preferred

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

OUR MOBILE DIAGNOSTIC TECHNICIANS FOR THIS POSITION CAN MAKE UP TO:

• $35 Flag Rate

WHAT’S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

ABILITIES/SKILLS/KNOWLEDGE

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.