Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; City of Utica (NY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision

Weekly pay

3M Repair Products

Paid vacation & holidays

Career growth opportunities

I-CAR and ASE training

Job summary

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician in Utica, NY. You will apply technical knowledge to assist customers, handle Autel scanning procedures, and diagnose vehicle issues, providing clear explanations and solutions.

The role offers industry-competitive pay with weekly payments, day-one medical/dental/vision benefits, paid vacation, and opportunities for career growth. Training through I-CAR and ASE is provided to support advancement.

Qualifications

• 2+ years of diagnostic technician experience; ASE/I-CAR preferred.
• Must have or be willing to obtain necessary tools to perform duties.
• Able to pass pre-employment screenings including background checks.

Responsibilities

• Provide technical knowledge to assist customers on Autel scanning procedures.
• Diagnose vehicle issues and explain resolutions to customers.
• Deliver top-tier service and support in a fast-paced environment.

Skills

Diagnostic technician

Customer service

Education

I-CAR certification

ASE certification

Tools

Autel scanner

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

OUR MOBILE DIAGNOSTIC TECHNICIANS FOR THIS POSITION CAN MAKE UP TO:

• $35 Flag Rate

WHAT’S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

ABILITIES/SKILLS/KNOWLEDGE

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders
• Effective verbal and written communication skills
• Work through competing priorities and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers

Caliber is an Equal Opportunity Employer

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.