Automotive Mobile Diagnostic Technician

Protech Automotive Solutions; Runnemede (NJ); Hybrid; USD 34,000 - 49,000; Full time

Benefits offered by this job

Benefits from day one

Weekly pay

Paid vacations

Career growth

Training & Certifications

Job summary

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to perform diagnostic duties, assist customers, and operate Autel scanning units. You will apply technical knowledge to explain procedures and resolve vehicle issues while handling calls and delivering high‑quality service.

This role offers day‑one benefits, weekly pay, vacation and holiday accrual, ongoing training (I-CAR/ASE), and clear opportunities for career growth within a cutting‑edge automotive service environment.

Qualifications

• 2+ years of diagnostic technician experience required.
• I-CAR and ASE certifications preferred.
• Must have or obtain proper tools for duties.
• Background checks and pre-employment screenings required.

Responsibilities

• Perform diagnostic duties and assist customers with Autel scanning procedures.
• Answer inbound and outbound calls to support Autel unit usage.
• Research, explain, and resolve vehicle technology issues.
• Maintain professional interaction with internal and external customers.

Skills

Verbal communication

Written communication

Customer service

Physical stamina

Reading instructions

Education

I-CAR and ASE certifications

Job description

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

JOB SUMMARY

Protech Automotive Solutions has an immediate job opening for a Mobile Diagnostic Technician to perform all-purpose duties, which may include, but not limited to: Applies technical knowledge to assist customers, answers inbound and outbound phone calls in support of Autel scanning unit, answers technical questions relating to the scanning procedures of the Autel unit, conducts research to understand, explain, and resolve technology issues on the vehicle.

OUR MOBILE DIAGNOSTIC TECHNICIANS FOR THIS POSITION CAN MAKE UP TO:

• $30.00 per flag hour.

WHAT’S IN IT FOR ME?

• Benefits from day one – Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly
• State of the Art Products – 3M Repair Products
• Paid Vacation & Holidays – Begin accruing day 1
• Career growth opportunities – We promote from within
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS

• 2+ years of prior experience as a Diagnostic technician required; I-CAR & ASE certifications preferred
• Must currently have or be willing to obtain proper tools to successfully complete job duties as assigned
• Must be able to pass all pre-employment screenings including background checks

  ABILITIES/SKILLS/KNOWLEDGE

  • Minimum age requirement of 21+ years.
  • Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
  • Ability to read and understand instructions, written estimates, and work orders
  • Effective verbal and written communication skills
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers

  Caliber is an Equal Opportunity Employer

  Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

  Must be eligible to work in the U.S. with no restrictions.