Automotive Mechanical Claims Adjuster

Lever, Inc.; United States; Remote; USD 28,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Paid time off and holidays

Career progression opportunities

Job summary

APCO Holdings is seeking a Mechanical Claims Adjuster to evaluate vehicle repair claims, determine coverage, and help drivers get back on the road quickly. You will review service contracts, verify details, and collaborate with repair facilities to authorize covered work.

The role requires understanding of vehicle mechanical systems, analytical decision-making, and clear communication with customers and dealers. A fast-paced environment and meticulous documentation are essential.

Qualifications

• High school diploma or equivalent.
• 1-2 years of experience in automotive repair, service advising, claims, or related field.
• Strong understanding of vehicle mechanical systems and repair processes.
• Ability to analyze information and make informed decisions.
• Basic computer proficiency and ability to navigate multiple systems.

Responsibilities

• Review and investigate vehicle service contract claims to determine coverage eligibility.
• Verify contract information, service history, and failure details to assess each claim accurately.
• Collaborate with repair facilities to evaluate repair needs and authorize covered work.
• Apply contract terms and conditions when approving or declining repairs.
• Calculate repair costs and negotiate fair pricing for parts and labor when appropriate.
• Maintain clear and accurate documentation of claim decisions in company systems.
• Manage claim queues and ensure timely claim handling and communication.

Skills

Automotive knowledge

Decision making

Communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Multiple systems navigation

Job description

APCO Holdings is seeking a Mechanical Claims Adjuster to evaluate vehicle repair claims, determine coverage, and help drivers get back on the road quickly. You will review service contracts, verify details, and collaborate with repair facilities to authorize covered work.

The role requires understanding of vehicle mechanical systems, analytical decision-making, and clear communication with customers and dealers. A fast-paced environment and meticulous documentation are essential.