Automotive Mechanical Claims Specialist

APCO Holdings, LLC; Columbus (OH); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision benefits

401(k) match

Paid time off

Career progression

Collaborative team

Job summary

APCO Holdings, LLC is seeking a Mechanical Claims Adjuster in the Columbus, OH area. In this role, you will review vehicle service contract claims, determine coverage, and help drivers get back on the road quickly while ensuring fair and timely resolutions for customers and dealer partners.

You will collaborate with repair facilities, verify contract details, and apply terms to approved or declined repairs.

Qualifications

• High school diploma or equivalent.
• 1–2 years of experience in automotive repair, service advising, claims, or a related field.
• Strong understanding of vehicle mechanical systems and repair processes.
• Ability to analyze information and make informed decisions.
• Basic computer proficiency and ability to navigate multiple systems.

Responsibilities

• Review and investigate vehicle service contract claims to determine coverage eligibility.
• Verify contract information, service history, and failure details to assess each claim accurately.
• Collaborate with repair facilities to evaluate repair needs and authorize covered work.
• Apply contract terms and conditions when approving or declining repairs.
• Calculate repair costs and negotiate fair pricing for parts and labor when appropriate.
• Maintain clear and accurate documentation of claim decisions in company systems.
• Manage claim queues and ensure timely claim handling and communication.

Skills

Vehicle systems understanding

Analytical decision-making

Clear communicator

Education

High school diploma or equivalent

Job description

APCO Holdings, LLC is seeking a Mechanical Claims Adjuster in the Columbus, OH area. In this role, you will review vehicle service contract claims, determine coverage, and help drivers get back on the road quickly while ensuring fair and timely resolutions for customers and dealer partners.

You will collaborate with repair facilities, verify contract details, and apply terms to approved or declined repairs.