Automotive Manager in Training & Service Lead

Midas - Touch of Gold; Lebanon (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Paid training

5 Day Work Week

401(k)

401(k) matching

Professional development reimbursement

Product & Service Discounts

Job summary

Midas - Touch of Gold in Indiana is seeking an Automotive Manager in Training / Service Writer. This developmental role trains you to handle phone calls, set appointments, interact with customers, and assist with basic service and sales while preparing to manage a store.

You will deliver excellent customer service, oversee vehicle inspections, discuss pricing, and work toward promotions from within. A background in automotive knowledge, strong communication, and a drive to lead a team are valued.

Qualifications

• A minimum of 2 years of store or service manager experience is preferred but not required
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to follow directions & process
• Ability to use computers & software
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Responsibilities

• Deliver exceptional customer service while listening to and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Perform oil changes, tire rotations, and very basic technician jobs
• Other duties as assigned

Skills

Store/Service manager experience

General automotive knowledge

Customer service

Communication skills

Leadership ability

Team building

Follow directions/process

Computers & software

Flexible retail schedule

Valid driver’s license

Job description

Midas - Touch of Gold in Indiana is seeking an Automotive Manager in Training / Service Writer. This developmental role trains you to handle phone calls, set appointments, interact with customers, and assist with basic service and sales while preparing to manage a store.

You will deliver excellent customer service, oversee vehicle inspections, discuss pricing, and work toward promotions from within. A background in automotive knowledge, strong communication, and a drive to lead a team are valued.