Paid UGC Client Manager

NewForm; New York (NY); Remote; USD 78,000 - 96,000; Full time

Job summary

NewForm, a top performance marketing agency, is looking for a Paid UGC Client Manager to drive strategy and manage client relationships for UGC campaigns. This role involves leading creative direction, analyzing ad performance, and coordinating with internal teams to deliver high-impact results.

Benefits

Competitive base pay

Bonus structure tied to client success

Remote-first culture

Collaborative and creative environment

Qualifications

• Strong communication, project management, and organizational skills.
• Deep understanding of UGC content and what makes it perform.
• Experience managing creative production or client-facing projects.

Responsibilities

• Serve as the primary contact for assigned clients, managing communication and strategy.
• Lead scripting, creative direction, and execution of UGC ads.
• Analyze ad performance and iterate based on data insights.

Skills

Communication

Project Management

Organization

Understanding of UGC Content

Self-starter Attitude

Job description

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Newform is one of the fastest-growing performance marketing agencies focused on consumer apps. We work with companies big and small (Binance, Western Union, Acorns, Flo Health, etc.) to stay ahead of the curve in a short-form-first world. We produce thousands of performance ads every month and are looking for a creative, organized, and client-focused individual to help bring UGC campaigns to life.

About

Newform is one of the fastest-growing performance marketing agencies focused on consumer apps. We work with companies big and small (Binance, Western Union, Acorns, Flo Health, etc.) to stay ahead of the curve in a short-form-first world. We produce thousands of performance ads every month and are looking for a creative, organized, and client-focused individual to help bring UGC campaigns to life.

Job Role

We’re hiring a Paid UGC Client Manager (Remote/NYC Hybrid) to lead strategy, creator communication, and campaign execution across multiple UGC ad accounts. In this role, you'll act as the main point of contact for clients, collaborating with editors, creators, and internal teams to deliver compelling, data-driven UGC ad content.

This is a full-time position, fully remote for U.S.-based candidates. If you’re located in NYC, we encourage hybrid in-office collaboration a few times per week.

Key Responsibilities

• Serve as the primary contact for assigned clients, managing day-to-day communication and strategy
• Lead scripting, creative direction, and overall execution of UGC ads with creators
• Work closely with our editors to deliver polished, high-converting ad content
• Oversee multiple projects and client accounts simultaneously with strong attention to detail
• Analyze ad performance and iterate quickly based on data insights
• Stay up-to-date with UGC trends, platform changes, and content strategies
• Collaborate cross-functionally with creative, media, and strategy teams to align goals and timelines

Must Have Experience

• Strong communication, project management, and organizational skills
• Deep understanding of UGC content and what makes it perform
• Experience managing creative production or client-facing projects
• Familiarity with paid media performance metrics and creative iteration
• Self-starter attitude with the ability to lead projects independently
• Passion for short-form content, creators, and performance-driven marketing
• Based in the U.S. (NYC preferred)

What We Offer

• Full-time role with competitive base pay
• Bonus structure tied to client success and performance
• Remote-first culture, with optional NYC office days
• Opportunity to work with top brands and fast-scaling app clients
• Collaborative, creative environment with room for growth

If you’re a creative problem-solver who thrives in a fast-paced environment, understands what makes content convert, and knows how to build client trust—we’d love to hear from you.

Apply now or reach out with questions!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Technology, Information and Internet

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