Automotive Maintenance Coordinator - Remote

Enterprise Mobility; Salt Lake City (UT); Remote; Full time

Job summary

A leading mobility company is seeking an Automotive Maintenance Coordinator to provide technical support and advice to clients. This full-time remote role requires experience in customer service and automotive maintenance, with a focus on ensuring compliance with manufacturer requirements. The position offers a competitive pay range and comprehensive benefits.

Benefits

Paid vacation and time off

Medical/dental/vision insurance

401(k) match

Profit sharing

Qualifications

• Minimum six months of customer service experience.
• Minimum six months of automotive maintenance or repair experience.

Responsibilities

• Provide automotive technical support and advice to clients.
• Review repair orders and negotiate pricing.
• Communicate with clients for repair approvals.

Skills

Customer Service

Automotive Maintenance

Negotiation

Communication

Microsoft Office

Education

Degree in Automotive Technology

Job description

Automotive Maintenance Coordinator - Remote

Join to apply for the Automotive Maintenance Coordinator - Remote role at Enterprise Mobility.

Overview

As we continue to build our team in support of our vision to be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility, is excited to announce the opening of a Maintenance Coordinator position.

The Maintenance Coordinator will primarily provide automotive technical support and advice to Fleet Management groups, clients, and vendors regarding scheduled maintenance and wear items. Responsibilities include reviewing repair orders based on manufacturer requirements, negotiating service intervals, fluids, and pricing, and approving services.

Position Details

This full-time, work-from-home role allows you to work remotely from your residence in Salt Lake City, UT, or surrounding counties. Department operating hours are Monday through Friday, 6 a.m. - 9 p.m. CST, and Saturday, 7 a.m. - 4 p.m. CST. Schedules are based on business needs.

The pay range is $19.59 to $22.59 per hour, determined by factors such as education, experience, skills, and organizational needs. Additional compensation is available for weekend/evening shifts (up to $2.00/hour) and ASE certifications ($0.25/hour per certification in specified categories).

Benefits

Enterprise Fleet Management offers a comprehensive benefits package including paid vacation and time off, medical/dental/vision insurance, dependent spending and health savings accounts, life and disability insurance, fertility benefits, Employee Assistance Programs, profit sharing, 401(k) match, discounts, and more.

Responsibilities

• Respond promptly and courteously to orders submitted via phone and email.
• Review proposals to ensure proper services, manufacturer interval compliance, and appropriate pricing.
• Negotiate pricing, assess warranty applications, and create purchase orders.
• Communicate with clients to provide recommendations and obtain approval for repairs.
• Advise internal partners on repair options and costs.
• Suggest appropriate service locations for clients.

Qualifications

• Must be 18 years or older and reside in Salt Lake City, UT, or surrounding counties in Utah.
• Minimum six months of customer service experience.
• Minimum six months of automotive maintenance or repair experience; experience in a repair facility, dealership, or tire shop preferred.
• Degree in Automotive Technology preferred.
• ASE certifications preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Willing to accept pay rate of $19.59 - $22.59/hour.
• Ability to meet technical requirements for remote work.
• Authorized to work in the U.S. without sponsorship.

Additional Requirements

• Reliable high-speed internet (minimum 5Mb upload, 25Mb download, latency <100ms).

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job functions: Management and Manufacturing

Industries: Travel Arrangements

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