Automotive Maintenance Coordinator - Remote

Enterprise Mobility; Dallas (TX); Remote; Full time

Job summary

A leading mobility company is seeking an Automotive Maintenance Coordinator to provide technical support for fleet management. This remote position requires customer service and automotive maintenance experience, with a focus on negotiating services and pricing. The role offers competitive pay and a comprehensive benefits package.

Benefits

Paid vacation

Medical insurance

Dental insurance

Vision insurance

401(k) match

Profit sharing

Employee Assistance Programs

Qualifications

• Six months of customer service experience.
• Six months of automotive maintenance or repair experience preferred.

Responsibilities

• Provide automotive technical support to clients and vendors.
• Review repair orders and negotiate service intervals.
• Advise internal partners on repair recommendations.

Skills

Customer Service

Automotive Maintenance

Microsoft Office

Education

Automotive Technology degree

Job description

Automotive Maintenance Coordinator - Remote

Join to apply for the Automotive Maintenance Coordinator - Remote role at Enterprise Mobility.

Overview

As we continue to build our team in support of our vision to be the world’s best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility, is excited to announce the opening of an Automotive Maintenance Coordinator position.

The Maintenance Coordinator will primarily provide automotive technical support and advice to Fleet Management groups, clients, and vendors related to scheduled maintenance and wear items. Responsibilities include reviewing repair orders according to manufacturer requirements, negotiating service intervals, fluids, and pricing, and providing approval.

This is a full-time, work-from-home position based in the Dallas, TX area or surrounding counties. Our department operates Monday through Friday, 6 a.m. - 9 p.m. CST, and Saturday, 7 a.m. - 4 p.m. CST. Work schedules are based on current business needs.

Benefits include paid vacation, medical, dental, vision insurance, dependent spending, health savings accounts, life and disability insurance, fertility benefits, Employee Assistance Programs, profit sharing, 401(k) match, discounts, and more.

The pay range is $21.66-$24.66 per hour, with additional compensation for weekend/evening shifts and ASE certifications.

Responsibilities

• Respond promptly to orders via phone and email.
• Review proposals for proper services and pricing.
• Negotiate pricing, assess warranties, and create purchase orders.
• Contact clients for recommendations and approvals.
• Advise internal partners on repair recommendations and costs.
• Suggest appropriate service locations for clients.

Minimum Qualifications

• Must be 18 or older and reside in Texas, specifically Dallas or surrounding counties.
• Six months of customer service experience.
• Six months of automotive maintenance or repair experience, preferred in a repair facility or dealership.
• Automotive Technology degree and ASE certifications preferred.
• Proficiency with Microsoft Office.
• Willingness to accept the specified pay range.
• Ability to meet technical work-from-home requirements.
• Authorized to work in the U.S. without sponsorship.

Work From Home Requirements

• Reliable high-speed internet with minimum speeds of 5Mb upload and 25Mb download; latency under 100ms.

Additional Details

Seniority level: Entry level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Travel Arrangements