Automotive Leadership Development Program

Auto Club Services; Irmo (SC); Sur place; USD 55 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical plans

Dental and vision

401(k) with company match

Paid time off

HSA/FSA options

Résumé du poste

Auto Club Services in Irmo, SC, invites you to join its Leadership Development Program, designed to train leaders in customer service, sales, operations, and financial performance. You will rotate through key business areas and learn from experienced leaders to prepare for higher leadership roles.

The program emphasizes coaching teams, daily operations, and delivering superior member experiences, with opportunities to impact profitability and growth.

Qualifications

• Requires high school diploma, GED or technical certification.
• Requires valid driver’s license.
• Minimum two years of leadership experience with direct reports and customer service.
• Strong business and financial acumen to analyze performance and risks.
• Proven ability to lead teams, build partnerships, and drive results through collaboration.

Responsabilités

• Manage daily Car Care operations, including financial performance and staffing.
• Monitor sales and financial results and implement action plans.
• Recruit, develop, and coach employees to maintain productivity and service standards.
• Partner with leadership on hiring, compensation, promotions, and performance.
• Deliver a positive customer experience by resolving concerns and identifying opportunities.
• Maintain a safe, compliant workplace by enforcing safety standards.

Connaissances

Leadership experience

Financial acumen

Communication skills

Strategic thinking

Analytical ability

Team development

Formation

High school diploma / GED / technical certification

Bachelor's degree preferred

Description du poste

Job Type

Full time

Job Description

Location Details: This is an onsite position located in our Irmo Car Care Facility.

Position Schedule/Shift

Service center hours are Monday-Friday, 7:30 a.m.-6:00 p.m., and Saturday, 8:00 a.m.-4:00 p.m. Schedule and shift assignments will depend on the technician position and level.

Position Summary

Launch your leadership journey with the Leadership Development Program, where you'll gain hands-on experience learning how to run and lead a successful Car Care Center from the ground up. In this role, you'll rotate through key areas of the business - from customer service and sales to operations and financial performance - building the skills needed to step into leadership positions. You'll work alongside experienced leaders, learning how to coach teams, manage daily operations, and drive results while delivering exceptional customer experience. If you're motivated to grow, ready to lead, and excited about making an impact, this program is your fast track to a dynamic leadership career.

Key Responsibilities

• Manage daily Car Care operations, including financial performance, payroll, expenses, inventory, staffing, and shop efficiency.
• Monitor sales and financial results, implementing action plans to achieve performance and profitability goals.
• Recruit, develop, schedule, coach, and manage employees to maintain productivity, quality, and customer service standards.
• Partner with Area/Regional leadership on hiring, compensation, promotions, performance management, and terminations.
• Deliver a positive customer experience by resolving concerns, addressing complaints, and identifying opportunities to meet additional member/customer needs.
• Maintain a safe, compliant workplace by enforcing safety standards, investigating incidents, and implementing corrective actions.

Qualifications

Required

• High school diploma, GED, and/or technical school certification required
• Valid driver's license required.
• Two or more years of leadership experience, including managing direct reports and delivering face-to-face customer service.
• Strong business and financial acumen, with the ability to analyze performance, identify opportunities, assess risks, and make sound business decisions.
• Proven ability to lead teams, build effective partnerships, and achieve results through collaboration and accountability.
• Results-oriented leader who takes initiative, thinks strategically, and aligns decisions with organizational goals.
• Effective communicator who builds productive relationships with leaders, peers, employees, partners, and customers to drive business success.

Preferred

• Bachelor's Degree preferred.

Work Environment

• May experience loud noises and odors intermittently in the shop environment.
• This position involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)
• Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.
• Must be able to maintain working on your feet in a concrete facility for the entire work shift.

Compensation & Benefits Overview

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Compensation

Leadership Development will earn a competitive salary of $55,000 - $80,000 annually with annual bonus potential based on performance.

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

• Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental and vision benefits.
• Employee Assistance Program (confidential support services).

Financial Protection & Insurance

• Company-paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short-term and long-term disability coverage.
• Critical illness, accident, and pet insurance options.

Retirement & Savings

• 401(k) plan to support long-term financial goals.
• 3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.
• Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
• Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

Time Off & Leave

• Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment.
• Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements.
• Part-time employee PTO hours are calculated based upon the standard weekly hours the employee i