Automotive Leadership Development Program

Auto Club Services; Fort Mill (SC); Vor Ort; USD 55.000 - 80.000; Vollzeit

Benefits dieser Stelle

Medical plans

Dental and vision benefits

401(k) plan

Zusammenfassung

Auto Club Group (ACG) is offering a Leadership Development Program at its Fort Mill Car Care Facility. The program rotates through customer service, sales, operations, and financial performance to groom leaders who coach teams, manage daily operations, and drive results while delivering exceptional customer experience.

The role requires at least two years of leadership experience, a high school diploma ( GED or technical certification acceptable), and a valid driver's license.

Qualifikationen

• Two or more years of leadership experience with direct reports.
• Strong business and financial acumen; analyze performance and risks.
• Proven ability to lead teams and drive results through collaboration.

Aufgaben

• Manage daily Car Care operations including financials, payroll, expenses, inventory, staffing and shop efficiency.
• Monitor sales and financial results and implement action plans to meet goals.
• Recruit, develop, schedule, coach and manage employees to maintain productivity and customer service standards.
• Partner with Area/Regional leadership on hiring, compensation, promotions and performance.
• Deliver positive customer experience by resolving concerns and identifying opportunities to meet needs.
• Maintain a safe, compliant workplace by enforcing safety standards and investigating incidents.

Kenntnisse

Leadership experience

Financial acumen

People management

Communication

Customer service

Ausbildung

High school diploma or GED

Technical school certification

Jobbeschreibung

Job Type:
Full time
Exempt/Non Exempt:
Salary
Job Description:

Location Details: This is an onsite position located in our Fort Mill Car Care Facility.

Position Schedule/Shift: Service center hours are Monday-Friday, 7:30 a.m.-6:00 p.m., and Saturday, 8:00 a.m.-4:00 p.m. Schedule and shift assignments will depend on the technician position and level.

Position Summary:

Launch your leadership journey with the Leadership Development Program, where you'll gain hands-on experience learning how to run and lead a successful Car Care Center from the ground up. In this role, you'll rotate through key areas of the business - from customer service and sales to operations and financial performance - building the skills needed to step into leadership positions. You'll work alongside experienced leaders, learning how to coach teams, manage daily operations, and drive results while delivering exceptional customer experience. If you're motivated to grow, ready to lead, and excited about making an impact, this program is your fast track to a dynamic leadership career.

Key Responsibilities:

• Manage daily Car Care operations, including financial performance, payroll, expenses, inventory, staffing, and shop efficiency.
• Monitor sales and financial results, implementing action plans to achieve performance and profitability goals.
• Recruit, develop, schedule, coach, and manage employees to maintain productivity, quality, and customer service standards.
• Partner with Area/Regional leadership on hiring, compensation, promotions, performance management, and terminations.
• Deliver a positive customer experience by resolving concerns, addressing complaints, and identifying opportunities to meet additional member/customer needs.
• Maintain a safe, compliant workplace by enforcing safety standards, investigating incidents, and implementing corrective actions.

Qualifications:

Required

• High school diploma, GED, and/or technical school certification required
• Valid driver's license required.
• Two or more years of leadership experience, including managing direct reports and delivering face-to-face customer service.
• Strong business and financial acumen, with the ability to analyze performance, identify opportunities, assess risks, and make sound business decisions.
• Proven ability to lead teams, build effective partnerships, and achieve results through collaboration and accountability.
• Results-oriented leader who takes initiative, thinks strategically, and aligns decisions with organizational goals.
• Effective communicator who builds productive relationships with leaders, peers, employees, partners, and customers to drive business success.

Preferred

• Bachelor's Degree preferred.

Work Environment:

• May experience loud noises and odors intermittently in the shop environment.
• This position involves standing, walking, and normal physical mobility, including reaching, grabbing, lifting, and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)
• Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.
• Must be able to maintain working on your feet in a concrete facility for the entire work shift.

Compensation & Benefits Overview:

ACG complies with all applicable state and local laws regarding required benefits (including PTO, paid sick leave, etc.).

Compensation

Leadership Development will earn a competitive salary of $55,000 - $80,000 annually with annual bonus potential based on performance.

Benefits

At ACG, we offer a comprehensive and flexible benefits package designed to support your health, financial well-being, and professional growth.

Health & Wellness

• Medical plans with multiple coverage options, including HSA eligibility.
• Prescription drug coverage.
• Dental and vision benefits.
• Employee Assistance Program (confidential support services).

Financial Protection & Insurance

• Company-paid basic life insurance.
• Optional supplemental life insurance and dependent coverage.
• Short-term and long-term disability coverage.
• Critical illness, accident, and pet insurance options.

Retirement & Savings

• 401(k) plan to support long-term financial goals.
• -3% automatic deferral upon eligibility; may contribute 1% to 50% of eligible earnings, either pre or post tax.
• Company match of 50% paid on employee contributions up to 6% of pay, payable to employees following the end of the year; immediate vesting.
• Additional company contribution of 4% of pay each pay day into your account; 100% vested after three (3) years of service.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA) options.

Time Off & Leave

Paid Time Off (PTO): Accrual-based, increases with tenure, eligible at 90 days of employment. Full-time new employees will receive up to 12 PTO days annually; accrual based on start date and may include additional PTO based on role and/or state & local requirements. Part-time employee PTO hours are calculated based upon the standard weekly hours the emplo