Automotive Lead Technician

Bridgestone US; Canal Winchester (OH); On-site; Full time

Job summary

A leading automotive service provider is seeking a Lead Technician to leverage their expertise in diagnosing and repairing vehicles. This role involves mentoring junior technicians, ensuring customer satisfaction, and staying updated with automotive technology. The company offers competitive pay, benefits, and opportunities for professional growth.

Benefits

Medical, Dental, and Vision insurance

Paid vacation and holidays

On-the-job training

401(k) match

Flexible work schedule

Qualifications

• Valid driver's license required.
• Skilled in general automotive maintenance and tire repair.
• Current certifications/licenses where applicable.

Responsibilities

• Diagnose and repair various automotive systems.
• Explain technical diagnoses to non-mechanical individuals.
• Assist and train technicians in technical activities.

Skills

Brakes diagnosis

Alignment diagnosis

Suspension diagnosis

Communication

Education

Vocational-Technical School Program

Job description

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

As a valued teammate representing the Bridgestone name, you are part of our mission to “Serve Society with Superior Quality.” We offer competitive pay, formal training, performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to support your future.

We believe in supporting our people to bring their whole selves to work and championing diverse perspectives, individuals, and teams. We are building a team as diverse as the world we serve. Show us what you’re made of — the smart, tough, bold, beautiful, and brave stuff. Who you are is what we need.

Job Category

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations. With locations across North America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

As a valued teammate representing the Bridgestone name, you are part of our mission to “Serve Society with Superior Quality.” We offer competitive pay, formal training, performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to support your future.

We believe in supporting our people to bring their whole selves to work and championing diverse perspectives, individuals, and teams. We are building a team as diverse as the world we serve. Show us what you’re made of — the smart, tough, bold, beautiful, and brave stuff. Who you are is what we need.

Job Category

Position Summary

The Lead Technician position requires your experience and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills to guide a team towards increased customer satisfaction.

Pay Range: $23.40 - $41.91

Our technicians enjoy a performance-based flat-rate pay model, rewarding skilled professionals with a predetermined amount for each eligible task, fostering efficiency and fair compensation based on productivity. These rates reflect regional averages.

Responsibilities

• Diagnose and repair to specifications — brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning, and computer systems.
• Explain technical diagnoses and needed repairs clearly to non-mechanical individuals.
• Stay current with rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1 – A8 within the first two years of employment. The company covers test and registration fees, and technicians receive bonuses for each passed test.

Minimum Qualifications

• Valid automobile driver’s license at all times and ability to drive customer and company vehicles.
• Skilled in brakes diagnosis/repair.
• Skilled in alignment, steering, and suspension diagnosis/repair.
• Skilled in general automotive maintenance and tire repair.
• Current federal, state, and local certifications/licenses where applicable.
• Ability to communicate technical information effectively to non-technical people.
• Reading, writing, and math skills.

Preferred Qualifications

• Strong understanding of electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, and automotive heating/AC.
• Five years of automotive repair experience, demonstrated skills via third-party assessments/certifications, or completion of Vocational-Technical School Program.
• A.S.E. certification in at least 3 of A1-A8 (L1 can be one of the three — Brakes and Steering & Suspension A.S.E.s preferred).

Our Crew Knows Benefits

• Medical, Dental, and Vision insurance — starting day 1.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program available.

Our Values Give Back to You

• Professional development resources to help you grow at any career stage.
• Community involvement and giving back.
• Integrity and teamwork — doing things right, always together.

What We Offer

At Bridgestone, we foster co-creation and empower you to be creative and curious to make mobility safer, more efficient, and sustainable. We support your integration into our team with onboarding, training, mentorship, CSR activities, a dynamic work environment, work/life balance, and a diverse, inclusive team.

Bridgestone is an Equal Employment Opportunity employer. We consider all individuals regardless of age, race, religion, gender, sexual orientation, disability, veteran status, or other protected characteristics.

Employment Eligibility

If hired, a Form I-9 must be completed at the start of employment. Temporary work authorization or sponsorship requirements may disqualify applicants.