Automotive Glass Customer Service Specialist

PGW New Branding

Yankton (SD)

On-site

USD 32,000 - 42,000

Full time

3 days ago
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Benefits offered by this job

Health, dental, vision, and disability
Life insurance
Paid time off
401(k) with company match
Parental leave and continuing ed

Job summary

PGW New Branding is seeking a customer service oriented associate to assist with paint orders, look up formulas, and mix paints per specifications. You will schedule automobile glass repair or replacement via phone, email, and walk-ins.

Responsibilities include handling price quotes, performing call center tasks, and maintaining open communication with customers. Knowledge of automotive products and eCommerce familiarity is a plus.

Qualifications

  • High school degree or equivalent.
  • Automotive knowledge preferred.
  • Excellent written and verbal communication.
  • Strong customer relations skills.
  • Ability to work well with others and handle interruptions.

Responsibilities

  • Assist with customer paint orders, look up formulas, and mix the paint based on the formula.
  • Coordinate repair or replacement scheduling for automobile glass via phone, email and walk-in.
  • Handle price quotes via phone and email.
  • Provide quality customer service in call center functions.
  • Maintain constant communication with customers.

Skills

Written communication
Verbal communication
Customer relations
Teamwork
Multitasking

Education

High school degree or equivalent

Job description

PGW New Branding is seeking a customer service oriented associate to assist with paint orders, look up formulas, and mix paints per specifications. You will schedule automobile glass repair or replacement via phone, email, and walk-ins.

Responsibilities include handling price quotes, performing call center tasks, and maintaining open communication with customers. Knowledge of automotive products and eCommerce familiarity is a plus.

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