Automotive General Manager: Lead Growth & Service Excellence

Automotive Search Group; Palm Springs (CA); On-site; USD 250,000 - 300,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Automotive Search Group in California seeks an experienced General Manager for an underperforming dealership in the Coachella Valley market. The GM will lead the team, set the tone, and drive profitability while delivering a positive customer experience.

The store has solid fixed ops but needs improvement on the variable side. The right candidate will be proactive, hold the team accountable daily, and build a strong culture.

Responsibilities

• Leadership and Team Management: lead and motivate the dealership team, hire/train staff, set performance goals, evaluate performance, foster a positive work environment.
• Sales and Business Development: drive sales and growth, develop and implement strategies, monitor performance, set targets, analyze market trends, negotiate deals to maximize profitability.
• Customer Service and Satisfaction: set customer interaction standards, resolve escalated issues, enhance the overall customer experience.
• Inventory Management: maintain appropriate inventory levels, optimize vehicle selection, manage ordering, pricing and merchandising.
• Financial Management: develop and manage budgets, monitor expenses, review reports, implement cost-control measures with finance/accounting.
• Manufacturer Relations: maintain relationships with manufacturers, attend meetings, negotiate contracts, ensure compliance with standards.
• Compliance and Legal Matters: ensure operation within state/federal laws, maintain dealership records.
• Continuous Improvement: seek operational improvements, stay updated on trends, tech, and customer preferences to boost competitiveness.

Job description

Automotive Search Group in California seeks an experienced General Manager for an underperforming dealership in the Coachella Valley market. The GM will lead the team, set the tone, and drive profitability while delivering a positive customer experience.

The store has solid fixed ops but needs improvement on the variable side. The right candidate will be proactive, hold the team accountable daily, and build a strong culture.