Automotive General Manager - Friendship Automotive

Friendship Nissan; Johnson City (TN); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Company holidays

401(k)

Wellness reimbursements

Job summary

Friendship Automotive seeks an experienced General Manager to lead our dealership team and drive overall performance. You will work across departments to maximize profitability while maintaining high CSI and exceptional customer experience.

We value energetic leadership, adaptability, and a strong commitment to process excellence. Join a growing automotive group recognized for workforce culture and opportunity for development.

Qualifications

• 5+ years of automotive dealership management experience.
• Proven profitability, market share, and CSI track record.
• Energetic leader with ability to train others.
• Customer-focused and process-driven; flexible hours.

Responsibilities

• Oversee overall dealership performance
• Ensure proper operation of all departments
• Partner with Executive Leaders to maximize profitability
• Evaluate Department Managers and establish department goals
• Work directly with leadership team to oversee all dealership team members
• Effectively communicate with Controllers to report and analyze business metrics
• Drive business through high-level involvement in daily operations
• Develop and maintain rapport with customers to enhance satisfaction and reputation
• Engage and motivate team members to follow processes and best practices
• Facilitate regular training for continued team growth and education
• Bring a positive attitude to the Friendship Family and culture

Skills

Leadership

Profitability focus

CSI improvement

Team motivation

Job description

JOIN A WINNING TEAM! At Friendship Automotive, our customers arefriendsand our Team Members are family. Friendship is located in 4 states, 8citiesand has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group.

We're looking for an experienced GENERAL MANAGER to join our Team at FRIENDSHIP AUTOMOTIVE!

Our ideal candidate will have well-developed leadership skills, a strong sense of urgency, ingenuity, and exceptional interpersonal skills with a desire to succeed within Friendship Automotive!

Responsibilities:

• Accountable for overall dealership performance
• Ensureproper operation of all departments
• Partner with Executive Leaders to maximize dealership profitability
• Evaluate Department Managersand establish departmentgoals
• Workdirectly with leadershipteam tooverseeall dealership team members
• Effectively communicate with Controllers to report and analyzebusiness metrics
• Drive business throughhigh-level involvement in daily operations
• Develop and maintain rapport with customers to enhance customer satisfactionand dealership reputation
• Engage and motivateteam members to follow establishedprocesses and best practices
• Facilitate regulartraining for continued team growth and education
• Bring a positive attitude to the Friendship Family and culture

Requirements:

• 5+ year(s) automotive dealership management experience
• Above-average record of profitability, market share performance, and CSI
• Enthusiastic personality with high-energy attitude
• Ability to be adaptablewhileleading and training others
• Customer-focused and process-oriented
• Available to workflexible hours in fast-paced environment
• Clean driving record and valid driver’s license
• Willing to submit to pre-employment background and drug screenings

Benefits:

• You’ll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.