Automotive General Manager

Caliber Collision; Rochester, Northern (NH, KY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Benefits from Day 1

Weekly pay

Paid vacation & holidays

Career growth opportunities

I-CAR and ASE certifications

Job summary

Protech Automotive Solutions in New Hampshire is seeking a General Manager to oversee all aspects of the center's operation, drive profitability, and ensure high-quality repair services. You will manage production, risk, and teammate development while aligning with SOPs and insurer expectations.

The role emphasizes leadership, customer service excellence, and efficient resource planning in a fast-paced environment.

Qualifications

• 3+ years of management experience in automotive or mobile services.
• Must have valid driver's license and be eligible for company insurance.
• Must be 21+ and pass pre-employment screenings including background and MVR checks.
• Strong knowledge of estimates and OEM repair processes.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Oversee center operations and risk management.
• Develop and mentor teammates; drive client metrics and production targets.
• Administer center finances and operational procedures.
• Recognize top performers and retain talent; ensure protocol compliance.

Skills

Estimates knowledge

OEM experience

Repair process knowledge

Written and verbal instructions

Prioritization

Customer service

Job description

WHATS IN IT FOR ME?

• Benefits from Day 1
• Industry Comparable Pay - Paid weekly
• Paid Vacation & Holidays - Begin accruing day 1
• Career Growth Opportunities - We promote from within!
• Paid Skilled Trainings and Certifications - I-CAR and ASE

REQUIREMENTS

• 3+ years of Management Experience in the automotive industry or a mobile business
• Must have a valid driver's license and be eligible for coverage under our company insurance policy
• Must be 21 years of age or older
• Must be able to pass all pre-employment screenings including background and MVR checks

ABILITIES/SKILLS/KNOWLEDGE

• Advanced understanding of Estimates
• Must have prior experience with OEM
• Advance understanding and knowledge of the repair process/procedures, scanning process
• Be able to understand instructions - written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

This job opening is for our New Hampshire market! JOB SUMMARY Protech Automotive Solutions has an immediate job opening for a General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This individual will also reward, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. General Managers must ensure our teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Protech's Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards.

Caliber is an Equal Opportunity Employer Protech uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

Protech Automotive Solutions, has been in business for over 20 years handling multiple types of repairs, from hands on mechanical repair and replacement of suspension, drive modules and frames, to diagnostic opportunities that require advanced knowledge of complicated computerized vehicle control systems. We also handle soft touch repair and replacement of delicate vehicle interior trim components. At Protech, we enjoy a fast paced work environment with challenging advanced skill development. We supply our team with the latest computerized diagnostic equipment, factory diagnostic and programming software components and tools. Our benefits are some of the best in the industry. Mobile technicians are provided with a company vehicle, cell phone, and laptop, while all employees receive 401K and health care packages that rival some of the largest automotive related companies in the US.

At Protech we take what we do seriously, but provide a family atmosphere and have a good time. Consider joining our team as we work through some of the most ground breaking technology in automotive history.