Automotive Front Desk & Guest Experience Associate

Asbury Automotive Group; Avondale (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive semi monthly pay

401k plans with company matching for  

Paid holidays and PTO

Employee discounts on service and cars

Career Path tool

Scholarship program

Community service initiatives

Recognition program with Amazon credit

Employee referral program

Paid pregnancy leave

Paid Volunteer Hours

Holiday Savings Program

Job summary

Larry H Miller Chrysler Jeep Dodge Ram Avondale is seeking a friendly receptionist to join our dealership front desk. You will greet visitors, answer calls, and direct inquiries to the right teams to ensure a smooth customer experience.

The role emphasizes professional communication, multitasking in a fast-paced environment, and basic clerical support. Multilingual abilities are a plus, with standard benefits and a collaborative team culture.

Qualifications

• Greet walk-in customers and determine the nature of their visit.
• Answer incoming phone calls and direct callers to appropriate department or individual.
• Answer basic inquiries, take detailed messages and provide basic information to all callers.
• Communicate with callers and customers in a professional, friendly and efficient manner.
• Communicate messages to the appropriate parties in a timely manner.
• Assist with clerical duties as requested.
• Other duties to be determined by management.
• Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor is required.
• Ability to multi-task in a fast paced environment.
• Advanced computer & phone skills (Internet, MS Outlook) a must.
• Ability to speak multiple languages is always a plus.

Responsibilities

• Greet walk-in customers and determine the nature of their visit.
• Answer incoming phone calls. Direct callers to appropriate department or individual.
• Answer basic inquiries, take detailed messages and provides basic information to all callers.
• Communicate with callers and customers in a professional, friendly and efficient manner.
• Communicate messages to the appropriate parties in a timely manner.
• Assist with clerical duties as requested.
• Other duties to be determined by management.
• Excellent communication and customer service skills, and the ability to maintain a professional image and demeanor is required.
• Ability to multi-task in a fast paced environment.
• Advanced computer & phone skills (Internet, MS Outlook) a must.
• Ability to speak multiple languages is always a plus.

Skills

Communication

Customer service

Multitasking

Computer skills

Phone skills

Language skills

Tools

MS Outlook

Internet

Job description

Larry H Miller Chrysler Jeep Dodge Ram Avondale is seeking a friendly receptionist to join our dealership front desk. You will greet visitors, answer calls, and direct inquiries to the right teams to ensure a smooth customer experience.

The role emphasizes professional communication, multitasking in a fast-paced environment, and basic clerical support. Multilingual abilities are a plus, with standard benefits and a collaborative team culture.