Automotive Front Desk & Customer Experience Lead

VIP Automotive Group of Long Island; Jericho (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly compensation

Full-Time and Part-Time opportunities

Employee Discounts on Vehicles, Parts,

Service

Professional Development & Training

Employee Recognition Programs

Career Advancement Opportunities

Supportive, Team-Oriented Environment

Job summary

VIP Automotive Group's Westbury Jeep Chrysler Dodge RAM in Westbury, NY is seeking an automotive receptionist / customer experience coordinator. You will greet guests and manage the front desk, ensuring a welcoming, professional experience from the moment customers walk in or call in.

Join a dynamic dealership team where strong communication, teamwork, and customer service are valued. Full-Time or Part-Time opportunities available, with starting pay at $20+ per hour based on experience.

Qualifications

• Positive attitude and high energy.
• Excellent communication and interpersonal skills.
• Strong customer service skills.
• Professional appearance and demeanor.
• Friendly and welcoming personality.
• Ability to multitask in a fast-paced dealership environment.
• Strong organizational skills and attention to detail.
• Dependable and punctual work ethic.
• Team-first mentality.

Responsibilities

• Greet customers, guests, and visitors entering the dealership.
• Serve as the first point of contact for dealership customers.
• Answer and direct incoming dealership phone calls.
• Assist customers with questions and general dealership needs.
• Direct customers to the appropriate sales, service, parts or management department.
• Provide friendly and professional customer service.
• Help manage the dealership's front desk and reception area.
• Support dealership departments with administrative and customer service needs.
• Communicate professionally with customers and dealership employees.
• Assist with customer inquiries and general dealership information.
• Maintain a clean, organized, and welcoming reception area.
• Help create a positive customer experience throughout the dealership.
• Perform additional customer service and administrative duties as needed.

Skills

Positive attitude

Excellent communication

Customer service

Professional appearance

Friendly personality

Multitasking

Organizational skills

Dependable

Team player

Interpersonal skills

Job description

VIP Automotive Group's Westbury Jeep Chrysler Dodge RAM in Westbury, NY is seeking an automotive receptionist / customer experience coordinator. You will greet guests and manage the front desk, ensuring a welcoming, professional experience from the moment customers walk in or call in.

Join a dynamic dealership team where strong communication, teamwork, and customer service are valued. Full-Time or Part-Time opportunities available, with starting pay at $20+ per hour based on experience.