Automotive Finance Manager — Growth, CSI & Lender Relations

Group 1 Automotive; Austin (TX); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Employee stock purchase plan

Employee vehicle purchase program

Professional training & advancement

Job summary

Mercedes-Benz of South Austin, part of Group 1 Automotive, seeks a Finance Manager to oversee customer loan origination and lender relations within a fast-paced dealership environment.

You will drive financing solutions, ensure accurate reporting, and support a high level of customer service while upholding legal and ethical standards. This role emphasizes CSI, productivity, and teamwork.

Qualifications

• Two or more years of automotive finance management experience.
• Proven track record for performance and CSI.
• Proficient with Microsoft Office, Excel and Word.
• Ability to work independently with a high-energy attitude.
• Excellent customer service and strong communication skills.

Responsibilities

• Oversee loan origination and approval process.
• Establish and maintain strong relations with lenders.
• Maintain accurate monthly, quarterly and year-end reports.
• Determine the customer’s need for financing and explore payment options.
• Establish a positive relationship with customers as they are presented products and services.
• Present warranties, credit insurance, GAP insurance and other beneficial products offered by the dealership.
• Secure and finalize transactions in a legal and ethical manner while maintaining productivity.
• Meet monthly forecast for finance and insurance income, penetration levels and customer satisfaction.
• Accurately prepare all federal, state, and dealer paperwork related to the transaction and submit to Accounting.
• Enhance customer satisfaction during the entire purchase experience.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

Skills

Automotive finance management

CSI improvement

Customer service

Detail-oriented

Communication skills

Independent & self-motivated

Education

High school diploma or equivalent

College degree or relevant experience preferred

Tools

Microsoft Office (Excel, Word)

Job description

Mercedes-Benz of South Austin, part of Group 1 Automotive, seeks a Finance Manager to oversee customer loan origination and lender relations within a fast-paced dealership environment.

You will drive financing solutions, ensure accurate reporting, and support a high level of customer service while upholding legal and ethical standards. This role emphasizes CSI, productivity, and teamwork.