Automotive F&I Manager: Growth, Benefits, Impact

Napleton Automotive Group; Rochester (MN); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Pay range: $70k-$100k

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Employee Discounts on vehicles and upf

Job summary

Ed Napleton Automotive Group is seeking an Automotive Finance & Insurance Manager at Napleton Mercedes-Benz of Rochester. You will bridge sales and finance, determine financing needs, and present transparent options to customers during vehicle purchases.

Strong communication, detail orientation, and tech comfort are essential for success. Join a large, established group with growth opportunities, competitive pay potential, and comprehensive benefits.

Qualifications

• Proven ability to provide an exceptional customer experience
• Ability to set and achieve targeted goals
• Highly detail-oriented and organized
• Prior Automotive Sales or F&I experience preferred
• Demonstrated communication, consultative, interpersonal, and organizational skills
• Experience and desire to work with technology
• Valid in-state driver’s license and an acceptable, safe driving record
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

Responsibilities

• Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
• Work directly with our employees and customers to develop relationships
• Determine customer financing needs and payment options based on a consultative interview process
• Present a fully transparent pricing menu to customers detailing their financing options and products
• Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
• Follow up with customers to ensure satisfaction
• Build rapport with customers to create a base of referrals
• Set and achieve targeted sales goals
• Gain superior product knowledge to effectively help customers
• Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
• Provide an exceptional customer experience to drive loyalty

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Goal setting

Detail oriented

Technology savvy

Education

High school diploma or equivalent

Job description

Ed Napleton Automotive Group is seeking an Automotive Finance & Insurance Manager at Napleton Mercedes-Benz of Rochester. You will bridge sales and finance, determine financing needs, and present transparent options to customers during vehicle purchases.

Strong communication, detail orientation, and tech comfort are essential for success. Join a large, established group with growth opportunities, competitive pay potential, and comprehensive benefits.