Automotive Document Specialist/Customer Service

EchoPark Automotive; Englewood (CO); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Monthly bonus opportunities

Health, Dental and Vision Insurance

401k with 4% company match

Paid vacation

Access to leadership and personal development programs

Job summary

A fast-growing automotive company in Centennial, CO is seeking an Automotive Document Specialist, also known as a Customer Service Representative. This role is crucial for ensuring a smooth and friendly guest experience. Candidates should have a strong customer service background and attention to detail, with responsibilities including assisting in the purchase process and managing paperwork. The position offers a competitive base salary of $18/hour, health benefits, and opportunities for bonuses.

Qualifications

• Demonstrated customer service experience is essential.
• Attention to detail is required for paperwork processing.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Assist with the final steps of the purchase process.
• Provide accurate and timely completed paperwork for processing.
• Verify insurance, trade payoffs, and obtain deposits.

Skills

Customer service

Attention to detail

Ownership

Transparency

Willingness to learn

Job description

Automotive Document Specialist/Customer Service in Centennial, CO at EchoPark Automotive

Location: 10401 East Arapahoe Road
Centennial, CO 80111

Job Type: Customer Service

Experience: Associate

About

EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!

Job Description

EchoParkAutomotive is hiring a Customer Service Representativefor our store located in Centennial, CO.As a Customer Service Representative, which we call Document Specialists, you will play an important role in the smooth and friendly guest experience at our store.If you’re a self-sufficient, resilient person who enjoys working in a fast-paced,fun environment, then we’re looking for you. As aDocument Specialist, you will be responsible for accurate and timely execution of the financialdocumentationprocess.

What You’ll Do:

• Assist with the final steps of the purchase process
• Provide accurate and timely completed paperwork for successful processing
• Verify insurance, trade payoffs and obtain deposits

What We’re Looking For:

• Demonstrated customer service and attention to detail
• Experience in a retailenvironment
• Be transparent
• Take the high road
• Willingness to learn
• Take ownership
• Celebrate small successes

What We Offer:

• $18/hour base with monthly bonus opportunities(25%)
• Health, Dental and Vision Insurance
• 401k with 4% company match
• Paid vacation
• Access to leadership and personal development programs