Automotive Document Specialist

EchoPark Automotive; Colorado Springs (CO); On-site; USD 54,443,000 - 59,237,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401k with 4% company match

Paid vacation

Access to leadership and personal开发年

Bonus opportunities

Job summary

EchoPark Automotive in Colorado Springs is hiring a Document Specialist (customer service representative) to manage the final steps of the purchase process, ensure accurate and timely financial documentation, verify insurance, trade payoffs, and obtain deposits, all to support a smooth guest experience in a fast-paced store.

The role emphasizes customer service, attention to detail, and ownership of the paperwork process, with opportunities to learn and grow within a fast-paced environment.

Qualifications

• Demonstrated customer service and attention to detail.
• Experience in a retail environment.
• Be transparent and take ownership.
• Willingness to learn and take the high road.

Responsibilities

• Assist with the final steps of the purchase process
• Provide accurate and timely completed paperwork for successful processing
• Verify insurance, trade payoffs and obtain deposits

Skills

Customer service

Attention to detail

Retail experience

Be transparent

Ownership

Willingness to learn

Take the high road

Celebrate small successes

Job description

Job Type: Customer Service

Experience: Associate

About

EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!

Job Description

EchoPark Automotive ishiring a Document Specialist for our Colorado Springs location!

As a Customer Service Representative, which we call Document Specialists, you will play an important role in the smooth and friendly guest experience at our store.Ifyou’rea self-sufficient, resilient person who enjoys working in a fast-paced,fun environment, then we’re looking for you. As aDocument Specialist, you will be responsible for accurate and timely execution of the financialdocumentationprocess.

WhatYou’llDo:

• Assist with the final steps of the purchase process
• Provide accurate and timely completed paperwork for successful processing
• Verify insurance, tradepayoffsand obtain deposits

WhatWe’reLooking For:

• Demonstrated customer service and attention to detail
• Experience in a retailenvironment
• Be transparent
• Take the high road
• Willingness to learn
• Take ownership
• Celebrate small successes

What We Offer:

• $19/hr(based on experience)with monthly bonus opportunities
• Health, Dental and Vision Insurance
• 401k with 4% company match
• Paid vacation
• Access to leadership and personal development programs