Automotive DIY Parts Pro — Expert Sales & Service

Advance Auto Parts Inc.; Portland (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to provide expert DIY assistance and drive sales.

You will support advanced parts and automotive system knowledge, perform services like battery tests and wiper installations, and help customers via in-store and phone interactions. Candidates should have 3–5 years of automotive parts experience, strong sales ability, and familiarity with inventory systems and diagnostic tools.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with customer transactions.
• Able to read and interpret safety rules, manuals, and parts catalogs.
• Valid driver''s license required; ASE certification preferred.
• Commitment to safety and accurate inventory handling.

Responsibilities

• Facilitate selling experience for DIY customers in-store and over the phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and testing, wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties (task assignment, opening/closing, security).
• Assist inventory processes: cycle counts, stock replenishment, back stock.
• Keep store clean and organized; ensure floors and restrooms are presentable.
• Provide DIY services and expert product recommendations.

Skills

Friendly communication

Part locating

Safety knowledge

Inventory systems

Parts knowledge

POS systems

Diagnostic equipment testing

Product recommendations

Sourcing

DIY selling skills

Education

ASE certification preferred

Tools

POS systems

Parts lookup systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to provide expert DIY assistance and drive sales.

You will support advanced parts and automotive system knowledge, perform services like battery tests and wiper installations, and help customers via in-store and phone interactions. Candidates should have 3–5 years of automotive parts experience, strong sales ability, and familiarity with inventory systems and diagnostic tools.