Automotive Dealer Training & Field Ops Intern

alliance; Columbus (OH); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Professional training

Onsite in Franklin

Job summary

Shape the Future of Mobility at Nissan with an internship in Dealer & Field Training Analytics based in Franklin, TN. You will help develop training content, assist with operations, and analyze metrics to drive dealer performance and customer satisfaction.

This internship offers hands-on experience across Aftersales, Technical, and Product & Sales Training while you work with internal teams and external vendors to deliver tangible results.

Qualifications

• Must be currently enrolled in an undergraduate or graduate degree program in Marketing, Communications, Business Administration, Automotive Technology, or a related field.
• Students entering their Junior or Senior year at the start of the upcoming academic term.
• Strong written and verbal communication skills with the ability to create clear, concise, and engaging content.
• Strong project management and organizational skills with the ability to manage multiple priorities and meet deadlines.
• Analytical and problem-solving skills with the ability to interpret data and make recommendations based on findings.
• GPA of 3.0 or above (Candidates will be required to provide an official or unofficial transcript during the application process for verification.)
• Ability to perform work onsite at Franklin, TN.

Responsibilities

• Support the development, maintenance, and enhancement of training materials, eLearning content, presentations, job aids, and facilitator guides.
• Assist with training operations by coordinating projects, tracking milestones, supporting content review cycles, and collaborating with internal stakeholders and external vendors.
• Analyze training metrics, participation data, and learner feedback to identify trends and support continuous improvement initiatives.
• Support digital learning platforms through content testing, quality assurance, learner experience enhancements, and content management activities.
• Research emerging learning technologies, AI-enabled training tools, dealership training trends, and industry best practices to support strategic projects.

Skills

MS Office

PowerPoint

Excel

Teams

SharePoint

LMS familiarity

Content development tools

AI productivity tools

Analytical skills

Communication skills

Project management

Education

Marketing

Communications

Business Administration

Automotive Technology

Tools

Learning management systems

Content development tools

AI productivity tools

Job description

Shape the Future of Mobility at Nissan with an internship in Dealer & Field Training Analytics based in Franklin, TN. You will help develop training content, assist with operations, and analyze metrics to drive dealer performance and customer satisfaction.

This internship offers hands-on experience across Aftersales, Technical, and Product & Sales Training while you work with internal teams and external vendors to deliver tangible results.