Dealer & Field Training Intern - Summer 2027 - Franklin, TN

alliance; Columbus (OH); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Professional training

Onsite in Franklin

Job summary

Shape the Future of Mobility at Nissan with an internship in Dealer & Field Training Analytics based in Franklin, TN. You will help develop training content, assist with operations, and analyze metrics to drive dealer performance and customer satisfaction.

This internship offers hands-on experience across Aftersales, Technical, and Product & Sales Training while you work with internal teams and external vendors to deliver tangible results.

Qualifications

• Must be currently enrolled in an undergraduate or graduate degree program in Marketing, Communications, Business Administration, Automotive Technology, or a related field.
• Students entering their Junior or Senior year at the start of the upcoming academic term.
• Strong written and verbal communication skills with the ability to create clear, concise, and engaging content.
• Strong project management and organizational skills with the ability to manage multiple priorities and meet deadlines.
• Analytical and problem-solving skills with the ability to interpret data and make recommendations based on findings.
• GPA of 3.0 or above (Candidates will be required to provide an official or unofficial transcript during the application process for verification.)
• Ability to perform work onsite at Franklin, TN.

Responsibilities

• Support the development, maintenance, and enhancement of training materials, eLearning content, presentations, job aids, and facilitator guides.
• Assist with training operations by coordinating projects, tracking milestones, supporting content review cycles, and collaborating with internal stakeholders and external vendors.
• Analyze training metrics, participation data, and learner feedback to identify trends and support continuous improvement initiatives.
• Support digital learning platforms through content testing, quality assurance, learner experience enhancements, and content management activities.
• Research emerging learning technologies, AI-enabled training tools, dealership training trends, and industry best practices to support strategic projects.

Skills

MS Office

PowerPoint

Excel

Teams

SharePoint

LMS familiarity

Content development tools

AI productivity tools

Analytical skills

Communication skills

Project management

Education

Marketing

Communications

Business Administration

Automotive Technology

Tools

Learning management systems

Content development tools

AI productivity tools

Job description

Location(s): Franklin, TN
Job Schedule: Full-time, 12-week program
Degree Level: Junior or Senior
Preferred Degree: Marketing, Communications, Business Administration, Automotive Technology, or related field
Sponsorship: Not Available

Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation

We are currently looking for a Dealer & Field Training Analyst Intern to join our team in Franklin, TN. The Dealer & Field Training team plays a critical role in helping Nissan and INFINITI dealers succeed by developing and delivering training that enhances sales performance, service operations, technical expertise, customer experience, and dealership profitability. This internship offers a unique opportunity to gain hands-on experience in corporate learning and development within the automotive industry. You will work across multiple training disciplines, including Aftersales, Technical, and Product & Sales Training, supporting projects that directly impact dealer performance and customer satisfaction.

A Day in the Life:

• Support the development, maintenance, and enhancement of training materials, eLearning content, presentations, job aids, and facilitator guides.
• Assist with training operations by coordinating projects, tracking milestones, supporting content review cycles, and collaborating with internal stakeholders and external vendors.
• Analyze training metrics, participation data, and learner feedback to identify trends and support continuous improvement initiatives.
• Support digital learning platforms through content testing, quality assurance, learner experience enhancements, and content management activities.
• Research emerging learning technologies, AI-enabled training tools, dealership training trends, and industry best practices to support strategic projects.

Who We’re Looking For:

Required:

• Must be currently enrolled in an undergraduate or graduate degree program in Marketing, Communications, Business Administration, Automotive Technology, or a related field.
• Students entering their Junior or Senior year at the start of the upcoming academic term.
• Strong written and verbal communication skills with the ability to create clear, concise, and engaging content.
• Strong project management and organizational skills with the ability to manage multiple priorities and meet deadlines.
• Analytical and problem-solving skills with the ability to interpret data and make recommendations based on findings.
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Teams, and SharePoint.
• Familiarity with learning management systems, content development tools, or AI productivity tools is a plus.
• Curiosity and willingness to learn about training, instructional design, business operations, automotive retail, and customer experience.
• GPA of 3.0 or above (Candidates will be required to provide an official or unofficial transcript during the application process for verification.)
• Ability to perform work onsite at Franklin, TN.

What You’ll Look Forward to at Nissan:

Connection and Collaboration: We offer Business Synergy Teams (ERGs) and opportunities for our employees to strengthen their relationships and meet people from similar and diverse backgrounds to foster a culture of belonging.

Professional Training and Development: Expand your knowledge and skills through Nissan’s rich innovation offerings, seminars, learning platforms and leadership trainings.

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

NISSAN FOR EVERYONE

People are our most valuable assets, and Nissan seeks to maximize the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Nissan aims to improve business results through a workplace and business that meets the needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have Business Synergy Teams (BSTs) across the Americas that are open to all employees and seek to connect employees through common interests and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in our business as we respect and recognize the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products, and communicating from a position that will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to our employees and customers into the future.

Franklin Tennessee United States of America