Automotive Customer Service Specialist - Flexible Hours

Grease Monkey #41; Mooresville (NC); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Discounted Services for Employees

Flexible Hours

Opportunities for Advancement

Job summary

Grease Monkey is hiring a Customer Service Specialist for an hourly position at our Mooresville center. You will handle customer interactions, educate customers on car care options, and process payments while supporting the front desk operations.

The role emphasizes excellent service, strong communication, and the ability to work in a fast-paced environment with opportunities for advancement and flexible hours.

Qualifications

• Excellent customer service skills.
• Basic literacy (reading, writing, math).
• Verbal and written communication skills.
• Keyboarding skills.
• Beginning computing skills.

Responsibilities

• Provide exceptional customer service and keep waiting customers informed of wait times.
• Educate customers on fluids, filters, services, promotions, and product guarantees.
• Request feedback and thank customers; remind them to return.
• Explain services performed and charges at checkout; review service orders.
• Process payments using the computer system and card machine.
• Assist manager in resolving customer complaints and maintain service quality.
• Attend crew meetings and perform general center tasks as needed.

Skills

Customer service

Literacy

Communication

Keyboarding

Computing

Job description

Grease Monkey is hiring a Customer Service Specialist for an hourly position at our Mooresville center. You will handle customer interactions, educate customers on car care options, and process payments while supporting the front desk operations.

The role emphasizes excellent service, strong communication, and the ability to work in a fast-paced environment with opportunities for advancement and flexible hours.