Automotive Condition Inspector: Detail-Oriented Evaluator

ACV Auctions; Spring (TX); On-site; USD 50,000 - 60,000; Full time

Job summary

ACV Auctions is seeking an enthusiastic Inspector who has a knack for cars and wants to join a growing company. Inspectors are the face of ACV Auctions, explaining to our clients what they need to know in a way they can understand.

This role involves inspecting vehicles, documenting conditions, and supporting the sales team with accurate reports. The position requires English literacy, ability to work outdoors, and a valid driver's license.

Qualifications

• 1 year of experience in the automobile field with customer service background.
• Ability to read, write, speak and understand English.
• Ability to work outside in the elements for extended periods.
• Problem solving aptitude to meet challenges with resourcefulness and innovative approaches.
• Proven ability to work independently with minimal supervision while being part of a team.

Responsibilities

• Actively support efforts to simplify and enhance the customer experience.
• Conduct inspections of vehicles at dealerships, auctions, and off-lease to detect damage and mechanical issues.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Assist sales team with up-sell or cross-sell opportunities and product knowledge.
• Interface regularly with dealers to build client relationships and ensure satisfaction.
• Travel to/from dealerships and homes to inspect vehicles and write condition reports.

Skills

Auto industry experience

Job description

ACV Auctions is seeking an enthusiastic Inspector who has a knack for cars and wants to join a growing company. Inspectors are the face of ACV Auctions, explaining to our clients what they need to know in a way they can understand.

This role involves inspecting vehicles, documenting conditions, and supporting the sales team with accurate reports. The position requires English literacy, ability to work outdoors, and a valid driver's license.