Automotive Client Experience Specialist

Cadillac Limited; Santa Clara (CA); On-site; USD 55,000 - 120,000; Full time

Benefits offered by this job

Medical & Dental Insurance

Vision Discount Program

401(k) Plan with Match

Paid Time Off and Vacation

Life Insurance with AD&D Feature

Ample Career Growth Opportunities

Comprehensive Paid Training

Exclusive Employee Vehicle Purchase Pl

Proudly Family-Owned and Operated

Long-Term Job Security

Employee Assistance Program

Worldwide Travel Assistance

Commuter Benefits

Health Reimbursement Account (HRA)

Exclusive Discounts on Products and  S

Above-Average Industry Pay

Corporate 24-Hour Fitness Rates

Sales Compensation & Perks

Competitive Base + Commission Pay

Lucrative Monthly and Annual Bonuses

Unique and Highly Competitive Pay Plan

Dedicated Paid Training Programs

Complimentary Saturday Lunches

Job summary

Stevens Creek Cadillac in Santa Clara, CA is seeking an enthusiastic luxury auto sales consultant. You will nurture client relationships, guide buyers through Cadillac’s lineup, and demonstrate vehicle features with confidence.

Prepare to excel in a high-end showroom, deliver top-tier demonstrations, and follow up to drive referrals. A polished appearance and strong communication skills are essential for success in this iconic brand environment.

Qualifications

• Availability to work flexible hours, including weekends.
• Self-starter with growth mindset.
• Excellent communication and interpersonal skills.
• Professional, polished appearance suitable for a luxury showroom.
• Clean driving record and valid driver's license.

Responsibilities

• Nurture long-term relationships to build a loyal clientele.
• Guide customers in selecting a vehicle matching Cadillac's luxury status.
• Refine product and sales acumen to become a vehicle expert.
• Deliver high-quality demonstrations of new and pre-owned vehicles.
• Follow up with buyers to ensure satisfaction and referrals.
• Handle objections and thrive in a luxury sales environment.
• Collaborate with Sales Manager on objectives and market analyses.
• Bring a positive, energy-filled attitude every day.

Skills

Sales skills

Communication

Customer service

Luxury product knowledge

Job description

About Us

At Stevens Creek Cadillac, we are deeply committed to cultivating a culture where every customer is treated with the utmost respect and dignity. Representing Cadillac—a globally iconic name and the enduring benchmark of American luxury and status,we hold ourselves to a standard that is bold, legendary, and sophisticated. We firmly believe that our associates are our greatest asset, and we champion professional growth through diligence, teamwork, and creative thinking. Above all, we hold ourselves to the highest standards of honesty, integrity, and transparency in everything we do. If you have a passion for luxury automotive excellence and a strong drive to build a rewarding career representing an iconic brand, we invite you to apply today!

At Stevens Creek Cadillac, we are deeply committed to cultivating a culture where every customer is treated with the utmost respect and dignity. Representing Cadillac—a globally iconic name and the enduring benchmark of American luxury and status,we hold ourselves to a standard that is bold, legendary, and sophisticated. We firmly believe that our associates are our greatest asset, and we champion professional growth through diligence, teamwork, and creative thinking. Above all, we hold ourselves to the highest standards of honesty, integrity, and transparency in everything we do. If you have a passion for luxury automotive excellence and a strong drive to build a rewarding career representing an iconic brand, we invite you to apply today!

Comprehensive Benefits & Perks

• Medical & Dental Insurance
• Vision Discount Program
• 401(k) Plan with Match
• Paid Time Off and Vacation
• Life Insurance with AD&D Feature
• Ample Career Growth Opportunities
• Comprehensive Paid Training
• Exclusive Employee Vehicle Purchase Plans
• Proudly Family-Owned and Operated
• Long-Term Job Security
• Employee Assistance Program
• Worldwide Travel Assistance
• Commuter Benefits
• Health Reimbursement Account (HRA)
• Exclusive Discounts on Products and Services
• Above-Average Industry Pay
• Corporate 24-Hour Fitness Rates
• Sales Compensation & Perks
• Competitive Base + Commission Pay Structure
• Lucrative Monthly and Annual Bonuses
• Unique and Highly Competitive Pay Plan
• Dedicated Paid Training Programs
• Complimentary Saturday Lunches

Key Responsibilities

• Nurture enriching, long-term relationships to build a loyal clientele for life.
• Exhibit world-class consultative selling skills, expertly guiding customers in selecting a vehicle that matches the iconic status and sophistication of the Cadillac lineup.
• Continuously refine product and sales acumen to establish yourself as an authoritative vehicle expert, mastering product offerings, optional packages, and cutting-edge automotive technologies.
• Deliver high-quality, professional demonstrations of both new and pre-owned luxury vehicles.
• Proactively follow up with buyers to ensure absolute satisfaction and drive successful referral business.
• Master objection handling and thrive in dynamic luxury sales environments.
• Collaborate and report directly to the Sales Manager regarding key objectives, planned activities, performance reviews, and market analyses.
• Bring your absolute "A-game" and an infectious, positive attitude to work every single day.

Candidate Qualifications

• Availability to work flexible hours, including weekends.
• A natural self-starter mentality driven by an ambitious, growth-oriented spirit.
• Eagerness to dive right in, master new product lines quickly, and continuously improve.
• Phenomenal communication and interpersonal skills when interacting with customers and team members alike.
• Professional, polished, and well-groomed personal appearance befitting a premier luxury showroom.
• Clean driving record and a valid driver's license.

Equal Opportunity Employer

We are an equal opportunity employer and strictly prohibit discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.