Automotive Center Manager

Mr. Transmission/Milex Complete Auto Care of Greenville, SC; Greenville (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive repair franchise in Greenville, SC is seeking a Center Manager to oversee customer interactions and ensure service delivery. With over 60 years of industry experience, this role emphasizes sales, customer service, and maintaining key relationships, requiring strong communication and organizational skills.

Benefits

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Qualifications

• Minimum of two years of sales experience in the automotive repair field preferred.
• Exceptional organizational skills and attention to detail required.
• Excellent communication skills, both in-person and over the telephone.

Responsibilities

• Manage all contact with customers and monitor production through vehicle delivery.
• Drive customer service and profitability by following business procedures.
• Maintain the appearance of the center for safety and cleanliness.

Skills

Sales Experience

Organizational Skills

Communication Skills

Problem-Solving

Tools

MS Office

Job description

Benefits:

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Position Summary:

Mr. Transmission is located in { job.location.name } specializes in automotive aftermarket car repair by offering top-of-the-line service and fair pricing. With over 60 years of experience, we have developed a reputation for fixing customers’ vehicles right the first time along with great customer service. Here at Mr. Transmission, we are always searching for driven and talented people to join our team! Because of our reputation, our business is growing! and we are looking for a Center Manager to join our team!

The Center Manager is responsible for all contact with customers from the initial phone call, monitoring production through vehicle delivery. The primary focus of this position is on sales and customer service. An honest, fair approach to all customers, sales, and repairs is imperative. This person will also be responsible for maintaining relationships with our fleet and wholesale accounts, parts distributors, and current retail customers as well as building new relationships is key to this position.

Responsibilities:

Follow all procedures and processes based on our business model driving customer service and profitability.

Must be able to manage cost margins, conversion percentages, and revenue goals.

Utilize appropriate systems and forms.

Maintain the appearance of the center for both safety and cleanliness.

Must have problem-solving capabilities and follow through with resolution.

Ability to manage personnel and ensure policies and procedures are followed.

Ability and desire to assume responsibility and produce results.

Skills and Requirements:

A minimum of two years of sales experience in the automotive repair field, is preferred.

Exceptional organizational skills, and attention to detail.

Excellent communication skills, both in person and over the telephone.

Professional appearance and demeanor.

Knowledge of computers and ability to maneuver within programs such as MS Office.

Honest and trustworthy, dedicated work ethic.

Previous knowledge of the automotive repair industry is a plus.

This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Moran Family Brands Corporate.