Automotive Center Manager

Grease Monkey Jonesboro; Alpharetta (GA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Sales bonus

Advancement opportunities

Hands-on leadership

Safety-focused culture

Job summary

Grease Monkey Jonesboro is seeking an experienced Quick Lube Manager to lead daily operations, drive efficient service delivery, and deliver a high-quality customer experience. You will coach a fast-paced team, ensure safety, productivity, and customer satisfaction while meeting budget expectations.

The role requires automotive service knowledge, hands-on leadership, and a commitment to professional growth within a supportive team culture. Weekend/hybrid scheduling may be required.

Qualifications

• 3+ years of quick lube, express service, or automotive service management experience.
• Strong leadership and team coaching abilities.
• Excellent communication and interpersonal skills with a customer-first mindset.
• Ability to work in a fast-paced environment and manage competing priorities.

Responsibilities

• Manage daily quick lube operations, including workflow, vehicle throughput, service quality, and customer wait times.
• Supervise, train, schedule, and coach the assistant manager and lube technicians to support performance and growth.
• Ensure oil changes, fluid services, filter replacements, tire checks, inspections, and related maintenance are completed efficiently.
• Maintain high customer service standards by greeting customers, explaining services, and resolving concerns promptly.
• Monitor inventory levels and place orders to prevent service interruptions.
• Enforce safety procedures, environmental standards, housekeeping, and company policies.

Skills

Leadership

Customer service

Team coaching

Operations management

Safety awareness

Education

High school diploma or equivalent

Job description

Benefits

• Discounts on services up to 100%
• Bonus based on performance
• Free uniforms
• Paid time off
• Training & development

Position Overview

We are seeking an experienced and motivated Quick Lube Manager to lead daily operations, drive efficient service delivery, and ensure every customer receives a professional, high-quality experience. The ideal candidate brings strong automotive service knowledge, hands-on leadership, and the ability to coach a fast-paced team while maintaining safety, productivity, and customer satisfaction.

Key Responsibilities

• Manage daily quick lube operations, including workflow, vehicle throughput, service quality, and customer wait times.
• Supervise, train, schedule, and coach the assistant manager and lube technicians to support consistent performance and professional growth.
• Ensure that oil changes, fluid services, filter replacements, tire checks, inspections, and related maintenance services are completed accurately and efficiently.
• Maintain strong customer service standards by greeting customers professionally, explaining recommended services, and resolving concerns promptly.
• Monitor inventory levels for oil, filters, fluids, parts, tools, and supplies; place orders as needed to prevent service interruptions.
• Enforce safety procedures, environmental standards, housekeeping expectations, and company policies across the service area.
• Inspect equipment, work bays, and service areas regularly to ensure cleanliness, readiness, and safe operation.
• Review repair orders, service documentation, and daily paperwork for accuracy and completeness.
• Track team productivity, service performance, and customer satisfaction; recommend improvements to increase efficiency and profitability.
• Partner with store or service leadership on hiring, onboarding, training, sales goals, and department performance.
• Drive financial results by meeting and exceeding sales, payroll and inventory budgets.

Qualifications

• Minimum of 3 years of quick lube, express service, or automotive service management experience preferred.
• Strong working knowledge of automotive maintenance services, basic vehicle systems, service tools, and shop safety practices.
• Proven leadership skills with the ability to motivate, train, and hold team members accountable.
• Excellent communication and interpersonal skills with a customer-first mindset.
• Ability to work in a fast-paced environment, manage competing priorities, and make sound decisions under pressure.
• Strong organizational, problem-solving, and follow-through skills.
• Valid driver's license required.
• High school diploma or equivalent required; automotive service certifications are a plus.
• Ability to work a flexible schedule, which may include weekends, evenings, or holidays based on business needs.

What We Offer

• Competitive compensation based on experience.
• Bonus structure on sales and Team performance.
• Opportunities for advancement within automotive service operations.
• Hands-on leadership role in a fast-paced, customer-focused environment.
• Supportive team culture focused on safety, service quality, and professional growth.

About the Role

This position is ideal for a dependable automotive service leader who enjoys developing people, improving processes, and keeping a busy quick lube operation running smoothly from open to close.

Working Conditions

Environment:

Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

Physical Activities:

Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.