Automotive Call Center & Appointment Specialist

Penske Automotive Group; Roswell (GA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Training program

Job summary

United BMW in Roswell, GA, part of Penske Automotive Group, is seeking a motivated Call Center Representative to join the Business Development Center. You will promptly and courteously connect customers with our sales team and arrange valuable appointments in a fast-paced call center environment.

We offer health care options, a 401k with company match, and opportunities for training and career growth within a values-driven culture of integrity and teamwork.

Qualifications

• Customer-focused and service-oriented approach.
• Excellent communication and organizational skills.
• Able to thrive in a fast-paced, results-driven environment.

Responsibilities

• Connect customers with the sales team and schedule appointments in a call center.
• Respond to inquiries promptly, courteously, and professionally.
• Maintain accurate customer records and reporting in CRM.

Skills

Customer service

Communication skills

Teamwork

CRM familiarity

Multitasking

Education

High school diploma or equivalent

Associate's degree preferred

Tools

MS Office

CRM software

Job description

United BMW in Roswell, GA, part of Penske Automotive Group, is seeking a motivated Call Center Representative to join the Business Development Center. You will promptly and courteously connect customers with our sales team and arrange valuable appointments in a fast-paced call center environment.

We offer health care options, a 401k with company match, and opportunities for training and career growth within a values-driven culture of integrity and teamwork.