Automotive Business Development Coordinator

Ed Martin Auto Credit; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive group in Indianapolis is seeking an experienced Business Development Coordinator to enhance customer engagement and sales processes. The ideal candidate will manage incoming leads, collaborate with sales teams, and utilize CRM systems to improve customer experiences. Offering competitive benefits and growth opportunities, this role is perfect for motivated individuals looking to thrive in a dynamic environment.

Benefits

Paid Vacation

401k match

Paid Training and ongoing development

Medical, Dental, Vision Insurance

Life Insurance

Flexible Work Schedules

Employee discounts on products & services

Growth opportunities

Health/Wellness

Qualifications

• Experience in Automotive Business Development Center expected.
• Positive attitude and teamwork skills are essential.
• Valid driver's license required.

Responsibilities

• Answer customer calls and establish sales appointments.
• Respond to internet and phone inquiries promptly.
• Provide initial product information to customers.

Skills

Strong computer skills

Collaborative attitude

Prompt and courteous demeanor

Positive and hardworking personality

Education

Automotive Business Development experience

Tools

VINSolutions

Auto Alert

Job description

Ed Martin Acura is looking for an experienced Business Development Coordinator. Working closely with the sales team, this candidate will be responsible for composing timely, professional responses to incoming leads to provide the best possible customer buying experience.

Every employee with Ed Martin Auto Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. We offer a fantastic schedule and even better benefits!! Come join our team!

Benefits

• Paid Vacation
• 401k match
• Paid Training and ongoing development
• Medical, Dental, Vision Insurance
• Life Insurance
• Flexible Work Schedules
• Employee discounts on products & services
• Growth opportunities
• Health/Wellness

Responsibilities

• Answer customer calls and establish sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates and videos.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Present initial financing options based on customer needs.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
• Utilize Customer Relationship Manager tracking system daily.

Qualifications

• Automotive Business Development Centerexperience
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Valid driver’s license
• Experience with VINSolutions and Auto Alert a plus