Automotive Body Shop Estimator / Administrative Assisstant

Cadillac Limited; Grand Rapids (MI); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Holidays

401(k) with matching

Job summary

Harvey Automotive’s Lexus and Cadillac body shops are seeking a dedicated Estimator / Administrative Assistant to join our team. You’ll prepare estimates and handle scheduling, customer communication, insurance paperwork, and support the body shop team to keep repairs moving smoothly and provide excellent support to our staff and customers.

We offer a family‑owned, team‑focused environment with stable leadership, opportunities to grow, and competitive benefits including medical, dental, vision,

Qualifications

• Proficient in Microsoft Office Suite and other relevant software.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.

Responsibilities

• Inspect damaged vehicles and identify required repairs.
• Prepare accurate repair estimates, including labor, parts, materials, and refinishing.
• Complete other tasks related to the estimates.
• Manage administrative tasks for the body shop.
• Schedule appointments and coordinate with customers.
• Answer phones, emails, and customer questions.
• Maintain accurate records of repairs and services.
• Assist in processing insurance claims.
• Handle customer inquiries and provide exceptional service.
• Support the body shop manager with daily operations.
• Process payments and invoices.
• Support estimators and technicians with daily admin tasks - undergo training to become an estimator.

Skills

Microsoft Office

Organization

Communication

Customer Service

Education

High School Diploma

Job description

Previous Experience as a Body Shop Estimator and/or Administrative Role Preferred but We Will Train

Job Intro

Harvey Automotive’s Lexus and Cadillac body shops are seeking a dedicated Estimator / Administrative Assistant to join our team. You’ll prepare estimates and handle scheduling, customer communication, insurance paperwork, and support the body shop team to keep repairs moving smoothly and provide excellent support to our staff and customers.Why Work for Harvey Automotive:A family‑owned dealership where people are treated with respect and supported every day.A team-first culture - everyone works together, and no one is set up to fail.Stable leadership, great owners, and a workplace where your contributions genuinely matter.A place employees describe as fair, positive, and encouraging, with real opportunities to grow.

Job Description

Inspect damaged vehiclesand identify requiredrepairsPrepareaccurate repair estimates, including labor, parts, materials, and refinishing.Manage administrative tasks for the body shopSchedule appointments and coordinate with customers and more.

• Medical, Dental, Vison & Other Insurance Coverage Available
• Paid Holidays
• 401(k) with matching contribution available

Responsibilities

• Inspect damaged vehiclesand identify requiredrepairs
• Prepareaccurate repair estimates, including labor, parts, materials, and refinishing
• Complete other tasks related to the estimates
• Manage administrative tasks for the body shop
• Schedule appointments and coordinate with customers
• Answer phones, emails, and customer questions
• Maintain accurate records of repairs and services
• Assist in processing insurance claims
• Handle customer inquiries and provide exceptional service
• Support the body shop manager with daily operations
• Process payments and invoices
• Support estimators and technicians with daily admin tasks - undergo training to become an estimator.

Requirements

• Previous experience as a Body Shop Estimator and/or an administrator role preferred
• Body shop, dealership, or insurance experience is a plus
• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Proficient in Microsoft Office Suite and other relevant software
• High school diploma or equivalent
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Pre-employment background checks are required, including MVR, and drug screening.

Terms

We are an Equal Opportunity Employer.All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.