Automotive BDR & Inside Sales Specialist

Lafontaine Buick GMC, Inc.; Lansing (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Very Competitive Compensation

Employee Referral Program

Employee Discounts on Sales andService

Benefits Package (Medical, Dental, Vis

Voluntary Benefits (FSA, Life/AD&D, DI

401(k) and Employer Match

Holiday Savings Program with Employer

Paid Time Off

Holiday Pay

Job summary

LaFontaine Automotive Group seeks an Automotive Business Development Representative/Call Center Representative to manage customer leads for vehicles and guide customers to our brand locations across Michigan. You will be trained in lead management and sales/service processes to deliver excellent customer experiences.

The role involves handling web inquiries, phone calls, and CRM updates, with compensation including hourly pay plus commission, and a benefits package.

Qualifications

• High school diploma or GED preferred.
• 1–3 years related experience and/or training.
• Or equivalent combination of education and experience.
• Two years of experience in customer service (No Automotive Necessary)
• Proficiency with MS Office applications including Word, Excel, and Internet Explorer.

Responsibilities

• Receive and respond to web-based inquiries (leads).
• Drive showroom visits by converting leads.
• Set dealership appointments and achieve lead-to-Dealership conversion.
• Enter all prospect communications and data into the CRM.
• Maintain tracking boards of Internet sales updates.

Skills

Rapport building

Team work

Verbal communication

Integrity

Work ethic

Time management

Multi-tasking

Education

High school diploma or GED

1–3 years related experience

Tools

MS Office

Internet Explorer

Job description

LaFontaine Automotive Group seeks an Automotive Business Development Representative/Call Center Representative to manage customer leads for vehicles and guide customers to our brand locations across Michigan. You will be trained in lead management and sales/service processes to deliver excellent customer experiences.

The role involves handling web inquiries, phone calls, and CRM updates, with compensation including hourly pay plus commission, and a benefits package.