Automotive BDC Representative

Kunes Auto Group; Woodstock (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Employee discounts

Career growth opportunities

Daily pay

Continuous training

Bonus opportunities

Business casual dress code

Employee assistance program

Job summary

Kunes Auto Group is seeking a motivated Business Development Representative (BDC Rep) to be the first point of contact for potential customers. You will engage leads, schedule appointments, and provide an exceptional experience via phone, text, and email to support the sales team and drive showroom traffic.

In this role, you will respond quickly to inquiries, build rapport, and document all interactions in the CRM.

Qualifications

• Experience in sales or customer-facing roles with strong communication.
• Proven ability to manage multiple tasks and maintain organization.
• Experience in a fast-paced environment and willingness to work nights and Saturdays.

Responsibilities

• Respond quickly to online leads and phone inquiries.
• Initiate outbound calls, texts, and emails to schedule and confirm sales appointments.
• Build rapport and maintain communication with potential customers.
• Accurately document all customer interactions in the CRM system.
• Collaborate with the sales team to drive customer engagement.
• Learn and apply scripts, techniques, and processes that lead to successful appointments.
• Follow up with leads that have not yet visited or purchased.

Skills

Sales experience

Call center experience

Inside sales

Communication skills

Multitasking

Typing skills

Fast-paced environment

Evening and weekend availability

Tools

CRM software

Job description

Description

Kickstart Your Career at Kunes Auto Group - Where Opportunity Meets Growth

Looking for a fast-paced, people-focused career in automotive? Join Kunes Auto Group, one of the Midwest's fastest-growing dealership groups with 40+ locations. We're proud to be recognized as an Automotive News Best Dealership to Work For and we're just getting started.

Position Overview - Business Development Representative (BDC Rep)

As a Business Development Representative, you'll be the first point of contact for potential customers. Your job is to engage leads, schedule appointments, and provide a top-tier experience through phone, text, and email outreach. Your efforts will directly support our sales team and drive showroom traffic.

Key Responsibilities:

• Respond quickly to online leads and phone inquiries
• Initiate outbound calls, texts, and emails to schedule and confirm sales appointments
• Build rapport and maintain communication with potential customers
• Accurately document all customer interactions in the CRM system
• Collaborate with the sales team to drive customer engagement
• Learn and apply scripts, techniques, and processes that lead to successful appointments
• Follow up with leads that have not yet visited or purchased

Requirements

What We're Looking For - Required Qualifications:

• Sales experience, call center experience, inside sales experience required
• Prior BDC experience a plus
• Excellent verbal and written communication skills
• Strong multitasking and organizational skills
• Professional, positive, and team-oriented attitude
• Proficient computer and typing skills
• Ability to thrive in a fast-paced environment
• Ability to work nights and Saturdays

Compensation:

• Hourly + Commission = 50K - 70K based on performance

Why Work at Kunes?

We offer more than a job-we offer a career path in a fun, supportive, and high-growth company.

• Comprehensive Benefits: 401(k), health, dental, vision insurance, life insurance.
• Employee Assistance Program: Supporting your well-being.
• Paid Time Off: Maintain work-life balance.
• Employee Discounts: Enjoy exclusive perks on automotive purchases.
• Career Growth Opportunities: Join a company that promotes from within.
• Daily Pay: Access your earnings before payday.
• Continuous Growth: We provide consistent training and coaching to help you excel-your career will soar!
• Bonus Opportunities: Earn extra income through tiered bonus levels-cha-ching!
• Business Casual Dress Code

Kunes Auto Group is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other legally protected status.