Automotive BDC Representative

Kunes Auto Group; Macomb (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated Business Development Representative to join their dynamic team. This role is essential for engaging potential customers and driving showroom traffic through effective communication and appointment scheduling. With a focus on career growth and a supportive environment, this company offers comprehensive benefits, flexible scheduling, and continuous training to help you excel. If you're ready to elevate your customer service or sales skills, this opportunity could be your next big step!

Benefits

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Employee Discounts

Daily Pay

Flexible Scheduling

Casual Dress Code

Qualifications

• Minimum 1 year of experience in BDC, customer service, or sales.
• Excellent verbal and written communication skills.

Responsibilities

• Engage leads and schedule appointments via phone, text, and email.
• Document all customer interactions in the CRM system.

Skills

Verbal Communication

Written Communication

Multitasking

Organizational Skills

Customer Service

Education

High School Diploma

Tools

CRM System

Job description

Description

Kickstart Your Career at Kunes Auto Group – Where Opportunity Meets Growth

Looking for a fast-paced, people-focused career in automotive? Join Kunes Auto Group, one of the Midwest’s fastest-growing dealership groups with 40+ locations across Wisconsin, Illinois and Iowa. We’re proud to be recognized as an Automotive News Best Dealership to Work For—and we’re just getting started.

Position Overview – Business Development Representative (BDC Rep)

As a Business Development Representative, you’ll be the first point of contact for potential customers. Your job is to engage leads, schedule appointments, and provide a top-tier experience through phone, text, and email outreach. Your efforts will directly support our sales team and drive showroom traffic.

Key Responsibilities:

• Respond quickly to online leads and phone inquiries
• Initiate outbound calls, texts, and emails to schedule and confirm sales appointments
• Build rapport and maintain communication with potential customers
• Accurately document all customer interactions in the CRM system
• Collaborate with the sales team to drive customer engagement
• Learn and apply scripts, techniques, and processes that lead to successful appointments
• Follow up with leads that have not yet visited or purchased

Requirements

What We’re Looking For – Required Qualifications:

• Minimum 1 year of experience in a BDC, customer service, inside sales, or call center environment
• Excellent verbal and written communication skills
• Strong multitasking and organizational skills
• Professional, positive, and team-oriented attitude
• Proficient computer and typing skills
• Ability to thrive in a fast-paced environment

Why Work at Kunes?

We offer more than a job—we offer a career path in a fun, supportive, and high-growth company.

• Comprehensive Benefits: 401(k), health, dental, vision insurance, life insurance.
• Employee Assistance Program: Supporting your well-being.
• Paid Time Off: Maintain work-life balance.
• Employee Discounts: Enjoy exclusive perks on automotive purchases.
• Career Growth Opportunities: Join a company that promotes from within.
• Daily Pay: Access your earnings before payday.
• Continuous Growth: We provide consistent training and coaching to help you excel—your career will soar!
• Bonus Opportunities: Earn extra income through tiered bonus levels—cha-ching!
• Casual Dress Code: Come as you are—comfort is key when you're doing great work!
• Flexible Scheduling: We value work-life balance for the right team member—because life is too short not to enjoy it

Apply Today – Let’s Drive Your Career Forward

If you're motivated, experienced, and ready to take your customer service or sales skills to the next level, apply now to become a Business Development Representative at Kunes Auto Group!

Kunes Auto Group is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other legally protected status.