Automotive BDC Rep.

Sons Auto Group; Auburn (AL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee & Family Purchase Program

Medical and Dental Insurance

401(k) Retirement Plan

Paid Vacation

A welcoming, fair, and family-run busi

environment

Job summary

SONS Automotive Group in Alabama is seeking an Internet Salesperson (BDC) to join our busy sales department. You will answer calls, respond to internet and chat inquiries, and provide initial product details to guide customers through the buying journey.

Present preliminary financing options, schedule follow-ups, and collaborate with teammates to improve processes. The role requires excellent communication, solid computer skills, and a willingness to pass background checks in a welcoming,

Qualifications

• Prior experience in a customer service-oriented role.
• A strong team player with a positive attitude.
• Professional, prompt, and courteous demeanor.
• Enthusiastic personality with excellent communication skills.
• Proficient computer skills.
• Willingness to undergo a pre-employment background check and drug screening.

Responsibilities

• Answer customer calls and schedule follow-ups for sales appointments.
• Respond promptly to internet, phone, and live chat inquiries using approved scripts and templates.
• Provide customers with initial product details and direct them to appropriate dealership resources.
• Present preliminary financing options tailored to customer needs.
• Proactively follow up with leads, including those not ready to commit or who miss appointments.
• Collaborate in team and process improvement sessions to maintain positive relationships with teammates, sales teams, and management.
• Utilize the dealership’s CRM system daily for lead tracking and updates.

Skills

Customer service

Team player

Communication skills

Computer skills

Tools

CRM system

Job description

Automotive BDC Salesperson – Join Our Winning Team!

SONS Automotive Group is seeking a motivated Internet Salesperson (BDC) to join our dynamic sales department. With a commitment to meeting our customers' needs and a loyal client base, we've built a reputation for excellence in service.

At SONS Automotive Group, we've experienced remarkable growth in recent years.

What We Offer

• Employee & Family Purchase Program
• Medical and Dental Insurance
• 401(k) Retirement Plan
• Paid Vacation
• A welcoming, fair, and family-run business environment

Your Responsibilities

• Answer customer calls and schedule follow-ups for sales appointments
• Respond promptly to internet, phone, and live chat inquiries using approved scripts and templates
• Provide customers with initial product details and direct them to appropriate dealership resources
• Present preliminary financing options tailored to customer needs
• Proactively follow up with leads, including those not ready to commit or who miss appointments
• Collaborate in team and process improvement sessions to maintain positive relationships with teammates, sales teams, and management
• Utilize the dealership’s CRM system daily for lead tracking and updates

What We’re Looking For

• Prior experience in a customer service-oriented role
• A strong team player with a positive attitude
• Professional, prompt, and courteous demeanor
• Enthusiastic personality with excellent communication skills
• Proficient computer skills
• Willingness to undergo a pre-employment background check and drug screening

#SAG

SONS Auto Group: A Family Legacy SONS Auto Group is the latest in a lineage of successful auto sales experts. Clay, Slater, and Street Nalley’s roots run deep. Since 1918, the Nalleys have thrived in the auto sales and service industry. Like their father, grandfather, and great grandfather, the sons have been paving their way in the auto retail world. After decades of success with a string of dealerships, their father, C.V. ‘Jim’ Nalley understood where the future of the automotive industry was heading. In the 1990s, he consolidated his nine Atlanta area car and truck outlets with like-minded groups to form the Asbury Automotive Group. This partnership provided a safety net for franchises and helped dealerships survive tough economic times. After working for their dad and Asbury Automotive Group, the sons began to branch out and continue their family legacy. They started by purchasing four Hank Aaron dealerships. This was the start of the aptly named SONS Auto Group. Like their forefathers, their goals are to provide exceptional values and great customer service for drivers in the Georgia and Alabama areas.